# RTPDePacketizerMPEGTS.flushVideoBuffer: Video frame incomplete, dropping
**URL:** https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413
**Category:** Wowza Streaming Engine
**Created:** [June 11, 2013, 10:42pm UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413 "2013-06-11T22:42:25Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Birendra\_Dhami](https://community.wowza.com/u/Birendra_Dhami)
#### Post date: [June 11, 2013, 10:42pm UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413/1 "2013-06-11T22:42:25Z")
Hi, I am relaying an incoming MPEG2 stream to H.264 as live repeater. But while streaming, the video is freezing for few seconds. I checked the logs… and it says:
RTPDePacketizerMPEGTS.flushVideoBuffer: Video frame incomplete, dropping
I have already set below in my Application.xml
logIncompleteMPEGTSVideoFrames
true
Boolean
Note: I have a 10 Mb dedicated bandwidth.
Thanks,
BIrendra
---
### Author:  [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)
#### Post date: [June 11, 2013, 9:53pm UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413/2 "2013-06-11T21:53:34Z")
BIrendra,
That logging property is relevant to the incoming stream. That message is very possibly related to the freeze in playback, but it is an issue with the stream source. Wowza is reporting only.
Richard
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### Author:  [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)
#### Post date: [June 12, 2013, 4:11pm UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413/3 "2013-06-12T16:11:37Z")
Birendra,
I think you are already using the Jitter Buffer, as that is one of its properties. Wowza is only able to report problems with mpeg-ts streams, it can’t do anything to fix it in that case.
Richard
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### Author:  [@Birendra\_Dhami](https://community.wowza.com/u/Birendra_Dhami)
#### Post date: [June 12, 2013, 9:50pm UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413/4 "2013-06-12T21:50:03Z")
Hi Richard,
How can I trace the issue?. Wowza is mentioning the packet drop, Is there any way to mitigate this?
Birendra
---
### Author:  [@Yutaka\_Terashima1](https://community.wowza.com/u/Yutaka_Terashima1)
#### Post date: [October 23, 2017, 10:51am UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413/5 "2017-10-23T10:51:11Z")
Hello,
I found the same dropping log(RTPDePacketizerMPEGTS.flushVideoBuffer: Video frame incomplete, dropping) from Wowza’s acess log. Since I enabled “logIncompleteMPEGTSVideoFrames” logging property.
I am wondering that at new version, does Wowza fix the reported problems with mpeg-ts streams or not? Or only reporting the problems??
---
### Author:  [@Andrew\_Ramberg](https://community.wowza.com/u/Andrew_Ramberg)
#### Post date: [October 25, 2017, 1:09pm UTC](https://community.wowza.com/t/rtpdepacketizermpegts-flushvideobuffer-video-frame-incomplete-dropping/40413/6 "2017-10-25T13:09:37Z")
Hello Yutaka,
The [Jitter Buffer](https://www.wowza.com/docs/how-to-turn-on-an-rtp-jitter-buffer-and-packet-loss-logging-rtp-and-mpeg-ts) is still the recommended method of correction but if the latency or source network is troublesome, it may not be able to correct all issues. The latest version of Wowza Streaming Engine 4.7.2 does include support for [SRT](https://www.wowza.com/blog/reliable-low-latency-streaming-with-srt-now-available-in-wowza-streaming-en) streams. If you have an encoder that supports this, it is a much more reliable method of low-latency transport from the encoder to WSE.
Please see the [SRT Alliance](http://www.srtalliance.org/) page for more information.
Best regards,
Andrew