# Rest API v2.0 does not return transcoder status

**URL:** <https://community.wowza.com/t/rest-api-v2-0-does-not-return-transcoder-status/102294>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Tags:** rest-api\
**Created:** [November 14, 2024, 9:27am UTC](https://community.wowza.com/t/rest-api-v2-0-does-not-return-transcoder-status/102294 "2024-11-14T09:27:36Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Konf\_Konferenta](https://avatars.discourse-cdn.com/v4/letter/k/b38774/32.png) [@Konf\_Konferenta](https://community.wowza.com/u/Konf_Konferenta)\
**Post date:** [November 14, 2024, 9:27am UTC](https://community.wowza.com/t/rest-api-v2-0-does-not-return-transcoder-status/102294/1 "2024-11-14T09:27:36Z")

</div>

Dear Support Team,

I am not able to use REST API v 2.0. Command lines and output are below:  
Command line:  
curl -H “Authorization: Bearer same\_token” ^  
-H “Content-Type: application/json” ^  
-X “GET” ^  
“[https://api.video.wowza.com/api/v2.0/transcoders/same\_id/state](https://api.video.wowza.com/api/v2.0/transcoders/same_id/state)”  
Output:

{“meta”:{“status”:404,“code”:“ERR-404-RouteNotFound”,“title”:“Route Not Found Error”,“message”:“The requested endpoint couldn’t be found.”,“description”:“”},“request\_id”:“c578b30663d9a1a229d229e770c4fd4a”,“request\_timestamp”:“2024-11-14T09:20:08.328Z”}

Command line:  
curl -H “Authorization: Bearer same\_token” ^  
-H “Content-Type: application/json” ^  
-X “GET” ^  
“[https://api.video.wowza.com/api/v1.11/transcoders/same\_id/state](https://api.video.wowza.com/api/v1.11/transcoders/same_id/state)”

Output:  
{“transcoder”:{“state”:“stopped”,“uptime\_id”:null,“ip\_address”:“0.0.0.0”}}

How could I fix that issue?

Best Regards,  
Rimas

---

<div class="post-metadata">

**Author:** ![Bernd\_Backhaus1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/bernd_backhaus1/32/1328_2.png) [@Bernd\_Backhaus1](https://community.wowza.com/u/Bernd_Backhaus1)\
**Post date:** [November 18, 2024, 2:09pm UTC](https://community.wowza.com/t/rest-api-v2-0-does-not-return-transcoder-status/102294/2 "2024-11-18T14:09:51Z")

</div>

Hi Rimas,

the v2 API is only available for subscriptions which were migrated to the new Wowza Video 2 experience. As far as I can see, your account is not yet migrated.

Once that is done, you’ll be able to use the v2 API.

Regards,  
Bernd Backhaus  
Wowza Support  
WOWZA | The solution you start with, the partner you scale with.

[Wowza Video](https://www.wowza.com/video?utm_campaign=wowza-video-2022&utm_source=wowza&utm_medium=email-signature) is here! Look at all the new features that will help elevate your business.

[Manage your Support cases online](https://portal.wowza.com/account/support)  
Bookmark our [FAQ page](https://support.wowza.com/hc/en-us)  
Bookmark our [Status page](https://status.wowza.com/)

---

<div class="post-metadata">

**Author:** ![Konf\_Konferenta](https://avatars.discourse-cdn.com/v4/letter/k/b38774/32.png) [@Konf\_Konferenta](https://community.wowza.com/u/Konf_Konferenta)\
**Post date:** [November 27, 2024, 12:34pm UTC](https://community.wowza.com/t/rest-api-v2-0-does-not-return-transcoder-status/102294/3 "2024-11-27T12:34:39Z")

</div>

Hi Bernd,

When is Wowza Video 2 migration for our account scheduled?  
What would be the procedure from our site?

Best Regards,  
Rimas

---

<div class="post-metadata">

**Author:** ![Bernd\_Backhaus1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/bernd_backhaus1/32/1328_2.png) [@Bernd\_Backhaus1](https://community.wowza.com/u/Bernd_Backhaus1)\
**Post date:** [November 28, 2024, 5:17pm UTC](https://community.wowza.com/t/rest-api-v2-0-does-not-return-transcoder-status/102294/4 "2024-11-28T17:17:36Z")

</div>

Hi Rimas,

migrations are scheduled and handled by our Customer Experience team.

Please get in touch with [customerservice@wowza.com](mailto:customerservice@wowza.com) or open a ticket from your account; we should not discuss further account details in public 😉

Regards,  
Bernd Backhaus  
Wowza Support  
WOWZA | The solution you start with, the partner you scale with.

[Wowza Video](https://www.wowza.com/video?utm_campaign=wowza-video-2022&utm_source=wowza&utm_medium=email-signature) is here! Look at all the new features that will help elevate your business.

[Manage your Support cases online](https://portal.wowza.com/account/support)  
Bookmark our [FAQ page](https://support.wowza.com/hc/en-us)  
Bookmark our [Status page](https://status.wowza.com/)