# REST API - Time and Duration Options not work (Live to VOD clip extraction)

**URL:** <https://community.wowza.com/t/rest-api-time-and-duration-options-not-work-live-to-vod-clip-extraction/571>\
**Category:** Wowza Developer Dojo\
**Created:** [February 12, 2016, 6:58pm UTC](https://community.wowza.com/t/rest-api-time-and-duration-options-not-work-live-to-vod-clip-extraction/571 "2016-02-12T18:58:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [February 12, 2016, 6:58pm UTC](https://community.wowza.com/t/rest-api-time-and-duration-options-not-work-live-to-vod-clip-extraction/571/1 "2016-02-12T18:58:33Z")

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I read [this article](https://www.wowza.com/docs/ndvr-query-examples) and tried to convert nDVR videos on 4.4 server.

However, I could not get video crip with correct time and duration I specified with parameters of dvrConverterStartTime, dvrConverterEndTime and dvrConverterDuration.

Regardless of time parameters, I got video crips with whole duration from nDVR.

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**Author:** ![Matt\_Young](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/matt_young/32/389_2.png) [@Matt\_Young](https://community.wowza.com/u/Matt_Young)\
**Post date:** [February 12, 2016, 8:01am UTC](https://community.wowza.com/t/rest-api-time-and-duration-options-not-work-live-to-vod-clip-extraction/571/2 "2016-02-12T08:01:17Z")

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Hello

If you could [open a ticket](https://www.wowza.com/portal/help/engine) and provide your exact cURL query that you used along with a zip file of your conf/ and logs/ directories. It will be useful if you restart Wowza and reproduce the issue once more such that support is able to get a clean look at the issue.

Thanks,

Matt
