# REST API Authorization-402: Could not access server

**URL:** <https://community.wowza.com/t/rest-api-authorization-402-could-not-access-server/96262>\
**Category:** Wowza Streaming Engine\
**Created:** [June 30, 2023, 1:29pm UTC](https://community.wowza.com/t/rest-api-authorization-402-could-not-access-server/96262 "2023-06-30T13:29:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![203812cdbb97cce5a046](https://avatars.discourse-cdn.com/v4/letter/2/85f322/32.png) [@203812cdbb97cce5a046](https://community.wowza.com/u/203812cdbb97cce5a046)\
**Post date:** [June 30, 2023, 1:29pm UTC](https://community.wowza.com/t/rest-api-authorization-402-could-not-access-server/96262/1 "2023-06-30T13:29:08Z")

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Hi  
I have installed the Wowza Stream Engine Server as docker the application is up using the following command as per the document

**When I login it fails**  
_REST API Authorization failed when connecting to server: \*\*  
I looked at the containers logs and found the following error reported  
docker exec -it 1c0f62f09cec cat log\_path WowzaStreamingEngineManager.log  
 **2023-06-29 23:15:19 WARN Server::null REST API: REST API Authorization-402: Could not access server localhost:8087**  
I checked my server is listening the ports  
netstat -tulpn |grep 808[0-9]  
(Not all processes could be identified, non-owned process info  
will not be shown, you would have to be root to see it all.)  
tcp 0 0 0.0.0.0:8086 0.0.0.0: LISTEN -  
tcp 0 0 0.0.0.0:8087 0.0.0.0:_ LISTEN -  
tcp 0 0 0.0.0.0:8088 0.0.0.0:\* LISTEN -  
tcp6 0 0 :::8086 :::\* LISTEN -  
tcp6 0 0 :::8087 :::\* LISTEN -  
tcp6 0 0 :::8088 :::\* LISTEN -

Do let me know how to resolve this issue

Thanks  
Nisheeth

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**Author:** ![Vihari\_Kumar](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@Vihari\_Kumar](https://community.wowza.com/u/Vihari_Kumar)\
**Post date:** [July 5, 2023, 3:48am UTC](https://community.wowza.com/t/rest-api-authorization-402-could-not-access-server/96262/2 "2023-07-05T03:48:04Z")

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`Thank you for reaching out to us on the forum and sharing your concern. We appreciate your engagement within the community. I wanted to let you know that we have already received your support ticket and our team is actively working on resolving the issue.`  
`To avoid any confusion or duplication of efforts, I kindly request that we continue the discussion through the support ticket channel. This way, we can streamline our communication and ensure that all relevant information is captured in one place.`  
`If you have any urgent questions or concerns in the meantime, please don't hesitate to mention them in the support ticket. We appreciate your patience and understanding.`
