# Request Declined

**URL:** <https://community.wowza.com/t/request-declined/43499>\
**Category:** Wowza Streaming Engine\
**Created:** [July 30, 2014, 11:19am UTC](https://community.wowza.com/t/request-declined/43499 "2014-07-30T11:19:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![eyal\_abir](https://avatars.discourse-cdn.com/v4/letter/e/94ad74/32.png) [@eyal\_abir](https://community.wowza.com/u/eyal_abir)\
**Post date:** [July 30, 2014, 11:19am UTC](https://community.wowza.com/t/request-declined/43499/1 "2014-07-30T11:19:37Z")

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Hi,

I tried to get the load testing tool ([https://www.wowza.com/docs/how-to-get-flash-rtmp-load-test-tool](https://www.wowza.com/docs/how-to-get-flash-rtmp-load-test-tool)).

I filled the from and got a decline Email.

I need to know how much I can load on the server in order to price my future product.

I sent an Email to: support@wowza.com and test@wowza.com and got back mail from tickets@wowza.com with request 98313 opened for me.

How can I follow it?

Or can you please help in some other way?

Thanks,

Eyal

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**Author:** ![Paul\_Shields](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/paul_shields/32/390_2.png) [@Paul\_Shields](https://community.wowza.com/u/Paul_Shields)\
**Post date:** [July 30, 2014, 10:55am UTC](https://community.wowza.com/t/request-declined/43499/2 "2014-07-30T10:55:37Z")

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Hi Eyal,

You can follow up on any support tickets by responding to the email you received from tickets@wowza.com. We can then update you on any actions resulting from the ticket you raised.

Kind regards,

Paul

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**Author:** ![Tahir\_Khan](https://avatars.discourse-cdn.com/v4/letter/t/6f9a4e/32.png) [@Tahir\_Khan](https://community.wowza.com/u/Tahir_Khan)\
**Post date:** [August 26, 2014, 2:05am UTC](https://community.wowza.com/t/request-declined/43499/3 "2014-08-26T02:05:51Z")

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I think, it is the problem of network.