# Remove wowza watermark from thumbnail

**URL:** <https://community.wowza.com/t/remove-wowza-watermark-from-thumbnail/48194>\
**Category:** Wowza Streaming Engine\
**Created:** [March 1, 2017, 12:14pm UTC](https://community.wowza.com/t/remove-wowza-watermark-from-thumbnail/48194 "2017-03-01T12:14:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Fernando\_Macho](https://avatars.discourse-cdn.com/v4/letter/f/76d3ee/32.png) [@Fernando\_Macho](https://community.wowza.com/u/Fernando_Macho)\
**Post date:** [March 1, 2017, 12:14pm UTC](https://community.wowza.com/t/remove-wowza-watermark-from-thumbnail/48194/1 "2017-03-01T12:14:57Z")

</div>

I am using this method (it doesn’t require the transcoder) to get thumbnails from a live stream:

[https://www.wowza.com/docs/how-to-generate-thumbnail-images-of-live-streams](https://www.wowza.com/docs/how-to-generate-thumbnail-images-of-live-streams)

But the images containing a wowza watermark image at the bottom right corner.

How can I remove it? Just in case you wonder, I am using a perpetual license, version 4.6.

---

<div class="post-metadata">

**Author:** ![Paul\_Shields](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/paul_shields/32/390_2.png) [@Paul\_Shields](https://community.wowza.com/u/Paul_Shields)\
**Post date:** [March 1, 2017, 3:11pm UTC](https://community.wowza.com/t/remove-wowza-watermark-from-thumbnail/48194/2 "2017-03-01T15:11:51Z")

</div>

Hello @Fernando Macho

You should not have the Wowza watermark image if using a production license so that does seem quite odd.

In order to investigate this further can you please [open a support ticke](https://www.wowza.com/support/open-ticket)t and we’ll take a closer look for you.

When opening the ticket please include a zip or a link to the following files

[install-dir]/conf

[install-dir]/logs

[install-dir]/transcoder

[install-dir]/manager/logs

and also include a reference to this post.

Regards,  
Paul

---

<div class="post-metadata">

**Author:** ![zac\_adams1](https://avatars.discourse-cdn.com/v4/letter/z/ecc23a/32.png) [@zac\_adams1](https://community.wowza.com/u/zac_adams1)\
**Post date:** [May 1, 2018, 4:11pm UTC](https://community.wowza.com/t/remove-wowza-watermark-from-thumbnail/48194/3 "2018-05-01T16:11:15Z")

</div>

i also get the thumbnails on a perpetual licence  
But also is there a way to view the thumbnails over https ? right now i cant find a way to use https fror the thumbnails