# Recorded videos are sometimes incomplete/choppy or have audio missing

**URL:** https://community.wowza.com/t/recorded-videos-are-sometimes-incomplete-choppy-or-have-audio-missing/45082
**Category:** Wowza Streaming Engine
**Created:** [April 10, 2015, 4:36pm UTC](https://community.wowza.com/t/recorded-videos-are-sometimes-incomplete-choppy-or-have-audio-missing/45082 "2015-04-10T16:36:21Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![Allan\_Y](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Allan\_Y](https://community.wowza.com/u/Allan_Y)
#### Post date: [April 10, 2015, 4:36pm UTC](https://community.wowza.com/t/recorded-videos-are-sometimes-incomplete-choppy-or-have-audio-missing/45082/1 "2015-04-10T16:36:21Z")

</div>

I set my wowza application to record all incoming streams. Sometimes I get a behavior where a video will be cut off, be choppy in the middle, or the audio will stop halfway through. What may be the source of this issue?

Thanks.

---

<div class="post-metadata">

### Author: ![Allan\_Y](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Allan\_Y](https://community.wowza.com/u/Allan_Y)
#### Post date: [April 13, 2015, 12:02am UTC](https://community.wowza.com/t/recorded-videos-are-sometimes-incomplete-choppy-or-have-audio-missing/45082/2 "2015-04-13T00:02:47Z")

</div>

One other issue I am experiencing is that recorded videos also seem to be cut off by 1-2 seconds? The whole video will be fine but just missing the last second.

---

<div class="post-metadata">

### Author: ![Michelle\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/michelle_b/32/394_2.png) [@Michelle\_B](https://community.wowza.com/u/Michelle_B)
#### Post date: [April 27, 2015, 5:23pm UTC](https://community.wowza.com/t/recorded-videos-are-sometimes-incomplete-choppy-or-have-audio-missing/45082/3 "2015-04-27T17:23:21Z")

</div>

Hi allanaw,

It could be a network connection issue, where the source timed out. You could check your access log located in **[install-dir]/logs** folder and see if you have stream timeout messages. I would also suggest monitoring the source stream through a third party application installed on your Wowza server to make sure that your source stream is not disconnecting.

Michelle
