# Question regarding the long-term shutdown of a Azure Wowza Streaming Engine VM

**URL:** <https://community.wowza.com/t/question-regarding-the-long-term-shutdown-of-a-azure-wowza-streaming-engine-vm/102649>\
**Category:** Wowza Streaming Engine\
**Created:** [May 23, 2025, 8:43am UTC](https://community.wowza.com/t/question-regarding-the-long-term-shutdown-of-a-azure-wowza-streaming-engine-vm/102649 "2025-05-23T08:43:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kr-stofficetest](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@kr-stofficetest](https://community.wowza.com/u/kr-stofficetest)\
**Post date:** [May 23, 2025, 8:43am UTC](https://community.wowza.com/t/question-regarding-the-long-term-shutdown-of-a-azure-wowza-streaming-engine-vm/102649/1 "2025-05-23T08:43:47Z")

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Hi,  
This is the product information we are currently using.

| | |
| --- | --- |
| publisher | wowza |
| offer | wowzastreamingengine |
| plan | linux-paid-4-8 |

Usage Environment:  
We are currently using Wowza Streaming Engine purchased from Azure Marketplace.  
The usage is very minimal — we only use it a few days per year.

Plan:  
We are planning to keep the VM in a deallocated state for 1 to 2 years.  
In this state, the VM is completely shut down and no compute charges are incurred in Azure.

When we restart the VM after this long deallocation period Will the Wowza license still be valid?  
Will the license be properly activated and function as expected?

---

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**Author:** ![Bernd\_Backhaus1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/bernd_backhaus1/32/1328_2.png) [@Bernd\_Backhaus1](https://community.wowza.com/u/Bernd_Backhaus1)\
**Post date:** [May 27, 2025, 8:42pm UTC](https://community.wowza.com/t/question-regarding-the-long-term-shutdown-of-a-azure-wowza-streaming-engine-vm/102649/2 "2025-05-27T20:42:12Z")

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Hello,

since for Azure VMs, the billing and license key subscriptions are run through Azure, things might be complicated, so I’d advise you to open a ticket with [customerservice@wowza.com](mailto:customerservice@wowza.com) with your customer data and current license key, so they can look into it and give a definite answer.

However, given the usage pattern you described, our hosted Wowza Video platform might be a viable alternative, since we now offer a $0 monthly base cost [Pay As You Go plan](https://www.wowza.com/pricing) (you just pay for usage).

Regards,  
Bernd Backhaus  
Wowza Support  
WOWZA | The solution you start with, the partner you scale with.

[Wowza Video](https://www.wowza.com/video?utm_campaign=wowza-video-2022&utm_source=wowza&utm_medium=email-signature) is here! Look at all the new features that will help elevate your business.

[Manage your Support cases online](https://portal.wowza.com/account/support)  
Bookmark our [FAQ page](https://support.wowza.com/hc/en-us)  
Bookmark our [Status page](https://status.wowza.com/)

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<div class="post-metadata">

**Author:** ![Bernd\_Backhaus1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/bernd_backhaus1/32/1328_2.png) [@Bernd\_Backhaus1](https://community.wowza.com/u/Bernd_Backhaus1)\
**Post date:** [May 28, 2025, 9:32am UTC](https://community.wowza.com/t/question-regarding-the-long-term-shutdown-of-a-azure-wowza-streaming-engine-vm/102649/3 "2025-05-28T09:32:35Z")

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Hello,

we received the support ticket and will handle further communication through the ticket workflow.

Regards,  
Bernd Backhaus  
Wowza Support  
WOWZA | The solution you start with, the partner you scale with.

[Wowza Video](https://www.wowza.com/video?utm_campaign=wowza-video-2022&utm_source=wowza&utm_medium=email-signature) is here! Look at all the new features that will help elevate your business.

[Manage your Support cases online](https://portal.wowza.com/account/support)  
Bookmark our [FAQ page](https://support.wowza.com/hc/en-us)  
Bookmark our [Status page](https://status.wowza.com/)
