# PushPublishing - "Failed to get the session" Error

**URL:** <https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033>\
**Category:** Wowza Streaming Engine\
**Created:** [February 29, 2012, 1:36pm UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033 "2012-02-29T13:36:46Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ricardo\_Palacios\_Mor](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ricardo\_Palacios\_Mor](https://community.wowza.com/u/Ricardo_Palacios_Mor)\
**Post date:** [February 29, 2012, 1:36pm UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033/1 "2012-02-29T13:36:46Z")

</div>

Hi all,

I am using the PushPublishing AddOn to publish to several streaming services. My class is working fine with:

- YouTube Live

- Ustream

- Livestream

- Justin TV

- FredoCast

- Dinozap

- Wii-Cast

- Scity TV

---

<div class="post-metadata">

**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [February 29, 2012, 2:58pm UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033/2 "2012-02-29T14:58:48Z")

</div>

Can you get logs from their side?

Richard

---

<div class="post-metadata">

**Author:** ![Charlie\_Good](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/charlie_good/32/383_2.png) [@Charlie\_Good](https://community.wowza.com/u/Charlie_Good)\
**Post date:** [February 29, 2012, 7:52am UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033/3 "2012-02-29T07:52:24Z")

</div>

The error indicates that the Wowza Media Server is not able to make a TCP connection to the Wowza Media Server on the other side. So it is some sort of TCP port 1935 communication problem. I would focus your attention there to start.

Charlie

---

<div class="post-metadata">

**Author:** ![Charlie\_Good](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/charlie_good/32/383_2.png) [@Charlie\_Good](https://community.wowza.com/u/Charlie_Good)\
**Post date:** [February 29, 2012, 12:45pm UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033/4 "2012-02-29T12:45:50Z")

</div>

Are you connecting from the same machine that is running Wowza Media Server? Is there any other firewall or protection getting in the way? There could be something on their end that is blocking the connection but I have no idea how or why.

Charlie

---

<div class="post-metadata">

**Author:** ![Ricardo\_Palacios\_Mor](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ricardo\_Palacios\_Mor](https://community.wowza.com/u/Ricardo_Palacios_Mor)\
**Post date:** [February 29, 2012, 4:01pm UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033/5 "2012-02-29T16:01:30Z")

</div>

Hi Richard,

Unfortunately I don’t have any log from their side.

Regards.

---

<div class="post-metadata">

**Author:** ![Ricardo\_Palacios\_Mor](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ricardo\_Palacios\_Mor](https://community.wowza.com/u/Ricardo_Palacios_Mor)\
**Post date:** [February 29, 2012, 5:33pm UTC](https://community.wowza.com/t/pushpublishing-failed-to-get-the-session-error/38033/6 "2012-02-29T17:33:33Z")

</div>

Thank you, Charlie.

Is very strange because I can connect without problems from FMLE and port TCP 1935 returns information via HTTP ([http://stream.wii-cast.eu:1935/](http://stream.wii-cast.eu:1935/) and [http://origin.scity.tv:1935/](http://origin.scity.tv:1935/)). 😕
