# Problems loading crossdomain.xml in Chrome
**URL:** https://community.wowza.com/t/problems-loading-crossdomain-xml-in-chrome/44884
**Category:** Wowza Streaming Engine
**Created:** [July 3, 2015, 12:31pm UTC](https://community.wowza.com/t/problems-loading-crossdomain-xml-in-chrome/44884 "2015-07-03T12:31:40Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Hans\_Petter\_Evju](https://community.wowza.com/u/Hans_Petter_Evju)
#### Post date: [July 3, 2015, 12:31pm UTC](https://community.wowza.com/t/problems-loading-crossdomain-xml-in-chrome/44884/1 "2015-07-03T12:31:40Z")
I’m running wowza 4.2 and JW player. Sometimes JW player will not play the video when I’m using Chrome. After having watched the nettwork in Chrome using f12 I have found the error to be that crossdomain.xml is not loading.
Here is the URL I’m getting:
[http://fms.itum.com:1935/crossdomain.xml](http://fms.itum.com:1935/crossdomain.xml)
In IE on the same machine I never get the same error, but chrome usually bug’s out with this after starting and stopping the stream a few times.
Anyone got any idea what this might be?
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### Author:  [@Michelle\_B](https://community.wowza.com/u/Michelle_B)
#### Post date: [July 14, 2015, 3:18pm UTC](https://community.wowza.com/t/problems-loading-crossdomain-xml-in-chrome/44884/2 "2015-07-14T15:18:31Z")
Hi,
Can you tell us what streaming protocol you are using (HLS or RTMP)? Is this for a live or VOD application? It might also be best to send a support request to support@wowza.com with a zip copy of your /conf, /logs, and /transcoder folders from your Wowza installation, and a URL link to a live or VOD stream from this server. Please send the request from an email address that is listed as a valid support contact, and include a link to this post for reference.
Michelle