# Problema de RAM

**URL:** <https://community.wowza.com/t/problema-de-ram/53858>\
**Category:** Wowza Streaming Engine\
**Created:** [August 26, 2019, 12:02pm UTC](https://community.wowza.com/t/problema-de-ram/53858 "2019-08-26T12:02:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ISAT\_COMUNICACAO\_EDU](https://avatars.discourse-cdn.com/v4/letter/i/5daacb/32.png) [@ISAT\_COMUNICACAO\_EDU](https://community.wowza.com/u/ISAT_COMUNICACAO_EDU)\
**Post date:** [August 26, 2019, 12:02pm UTC](https://community.wowza.com/t/problema-de-ram/53858/1 "2019-08-26T12:02:17Z")

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Olá,

Temos em um dos nossos servidores,

Versão: Wowza Streaming Engine Version4.6.0 (build 19395)  
Especificações: 8 core Intel Xeon CPU E5-2666 v3 de 2.9 GHz com 16 giga de RAM

No momento, com 400-800 espectadores, o uso de RAM no gerenciador de mecanismos mostra 100% de uso e com isso tenho que reiniciar o servidor para normalizar o consumo de memória RAM.

Devo alterar alguma configuração?

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [August 26, 2019, 3:11pm UTC](https://community.wowza.com/t/problema-de-ram/53858/2 "2019-08-26T15:11:36Z")

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To diagnose your high memory issue we will need to have you open a case via your Wowza support portal.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

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**Author:** ![pork\_pork](https://avatars.discourse-cdn.com/v4/letter/p/a4c791/32.png) [@pork\_pork](https://community.wowza.com/u/pork_pork)\
**Post date:** [August 26, 2019, 8:33pm UTC](https://community.wowza.com/t/problema-de-ram/53858/3 "2019-08-26T20:33:48Z")

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Olá ISAT COMUNICACAO, EDUCACA!

Se você não precisar do Media Cache, tente desabilitá-lo (será necessário reiniciar Wowza Streaming Engine).