# Problem with local and external IP

**URL:** <https://community.wowza.com/t/problem-with-local-and-external-ip/42913>\
**Category:** Wowza Streaming Engine\
**Created:** [April 27, 2014, 3:13am UTC](https://community.wowza.com/t/problem-with-local-and-external-ip/42913 "2014-04-27T03:13:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![James\_Wilson](https://avatars.discourse-cdn.com/v4/letter/j/53a042/32.png) [@James\_Wilson](https://community.wowza.com/u/James_Wilson)\
**Post date:** [April 27, 2014, 3:13am UTC](https://community.wowza.com/t/problem-with-local-and-external-ip/42913/1 "2014-04-27T03:13:28Z")

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Hello,

I am having trouble getting Wowza to work on my local PC across the local network and also on my external IP.

I can access Wowza both through localhost and my [static ip]:1935 and have also assigned my PC a static IP.

My main aim is to get Wowza to work with Adobe Live Media Encoder or an alternative, onto the web and across the local network.

I can’t seem to work out what is preventing it from working.

I’d appreciate any help you could give me.

Regards,

James

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**Author:** ![Tim\_Dougherty](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/tim_dougherty/32/596_2.png) [@Tim\_Dougherty](https://community.wowza.com/u/Tim_Dougherty)\
**Post date:** [April 28, 2014, 4:21pm UTC](https://community.wowza.com/t/problem-with-local-and-external-ip/42913/2 "2014-04-28T16:21:20Z")

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Hi James,

Accessing Wowza from outside the firewall, from the public Internet, will require some maintenance on your primary router/firewall. In enterprise environments, this will likely involve a requisition process while in a small business or home environment, opening ports is possible by logging in to the router user interface.

We are not equipped to support your particular router/firewall, however, we can offer some useful resources. These are the general steps:

1. Visit [**http://whatismyipaddress.com**](http://whatismyipaddress.com) and note your public IP address.

2. Login to your router and forward traffic on the [**ports required for streaming**](https://www.wowza.com/docs/how-to-install-and-configure-wowza-streaming-engine#openPorts) to your computer/server IP address

> For help with many common router configurations, visit **[http://portforward.com.](http://portforward.com)**

1. When access has been established, test the connection from a computer/device, outside your firewall, using this URL in a web browser:

**http://[public-ip-address]:1935**

This should return some version information, which confirms that you have established connectivity and are ready to begin streaming.

I hope you find this helpful.

-Tim

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**Author:** ![Smith\_John1](https://avatars.discourse-cdn.com/v4/letter/s/ccd318/32.png) [@Smith\_John1](https://community.wowza.com/u/Smith_John1)\
**Post date:** [October 31, 2018, 5:44am UTC](https://community.wowza.com/t/problem-with-local-and-external-ip/42913/3 "2018-10-31T05:44:19Z")

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Although it is not very common, an [IP Address Conflict](https://www.netgearroutersupportnumber.com/blog/how-to-fix-ip-address-conflict-error/) can render computers in a network utterly useless in terms of network connectivity.

[https://www.netgearroutersupportnumber.com/blog/how-to-fix-ip-address-conflict-error/](https://www.netgearroutersupportnumber.com/blog/how-to-fix-ip-address-conflict-error/)