# Problem live streaming with Insta360 ONE X **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [July 22, 2019, 2:53pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684 "2019-07-22T14:53:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Joshua\_Appleman](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joshua\_Appleman](https://community.wowza.com/u/Joshua_Appleman)\ **Post date:** [July 22, 2019, 2:53pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/1 "2019-07-22T14:53:28Z")
Apologies if this is explained somewhere else in the documentation or forums but I was unable to figure this out on my own. I’m trying to start a 360 live stream from a Insta360 ONE X. I started a stream on Wowza using “Other RTMP” then input the RTMP address in the Insta360 ONE X iPhone app. When I start a live stream, I keep getting the same error. See screenshots below. Am I inputting the information wrong somehow? Any idea what I should be doing differently? Thank you! ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\ **Post date:** [July 22, 2019, 6:13pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/2 "2019-07-22T18:13:45Z")
We are currently working with you on this issue in our ticketing system. ---
**Author:** ![Dorota\_Szafer-Kwasik](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/dorota_szafer-kwasik/32/1150_2.png) [@Dorota\_Szafer-Kwasik](https://community.wowza.com/u/Dorota_Szafer-Kwasik)\ **Post date:** [July 22, 2019, 8:16pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/3 "2019-07-22T20:16:27Z")
or maybe … login and password … because I do not see it. rtmp://LOGIN:PASS@serveradress I run without a problem. ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [July 22, 2019, 11:21pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/4 "2019-07-22T23:21:32Z")
To update the community, a support ticket was sumitted for this and the issue was the url. This is what it should look like in comaparison to the screenshot above. **rtmp://d5e502.entrypoint.cloud.wowza.com:1935/app-377f/9e8f1571** Glad you got it working [@Joshua Appleman](http://community.wowza.com/community/questions/52380/problem-live-streaming-with-insta360-one-x.html#). ---
**Author:** ![Bryan\_Crosswhite](https://avatars.discourse-cdn.com/v4/letter/b/5fc32e/32.png) [@Bryan\_Crosswhite](https://community.wowza.com/u/Bryan_Crosswhite)\ **Post date:** [July 31, 2019, 7:48pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/5 "2019-07-31T19:48:23Z")
Joshua, I am having same issue and Wonza cannot seem to help, Can you walk me through this? I am using an Iphone. ---
**Author:** ![Joshua\_Appleman](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joshua\_Appleman](https://community.wowza.com/u/Joshua_Appleman)\ **Post date:** [August 1, 2019, 2:45pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/6 "2019-08-01T14:45:49Z")
@Bryan Crosswhite I needed to add a forward slash and the stream name ID to the URL shown in my screenshots. ---
**Author:** ![Bui\_Long](https://avatars.discourse-cdn.com/v4/letter/b/e68b1a/32.png) [@Bui\_Long](https://community.wowza.com/u/Bui_Long)\ **Post date:** [October 4, 2019, 6:22am UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/7 "2019-10-04T06:22:33Z")
i resolved problem, pls login Wowza Engine —\> Applications —\> Choice your application —\> Source Security --\> Choice “Open (no authentication required)”. it working with me, the reasons is authentication. # ---
**Author:** ![Mark\_Crafford](https://avatars.discourse-cdn.com/v4/letter/m/6a8cbe/32.png) [@Mark\_Crafford](https://community.wowza.com/u/Mark_Crafford)\ **Post date:** [October 4, 2019, 1:13pm UTC](https://community.wowza.com/t/problem-live-streaming-with-insta360-one-x/53684/8 "2019-10-04T13:13:55Z")
Why exactly would authentication be causing this issue? It doesn’t make sense.