# poster image problem....

**URL:** <https://community.wowza.com/t/poster-image-problem/47949>\
**Category:** Wowza Player\
**Created:** [February 22, 2017, 12:15am UTC](https://community.wowza.com/t/poster-image-problem/47949 "2017-02-22T00:15:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jehun\_koa](https://avatars.discourse-cdn.com/v4/letter/j/f08c70/32.png) [@Jehun\_koa](https://community.wowza.com/u/Jehun_koa)\
**Post date:** [February 22, 2017, 12:15am UTC](https://community.wowza.com/t/poster-image-problem/47949/1 "2017-02-22T00:15:50Z")

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Dear your team…

Wowza Player is very good for me.

But When I using it…

poster image not shown before video start.

Of cause, WowzaPlayer so fast start.

but… in my case… poster image not shown for a few milliseconds.

Thanks…

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**Author:** ![Jason\_Hatchett](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hatchett/32/391_2.png) [@Jason\_Hatchett](https://community.wowza.com/u/Jason_Hatchett)\
**Post date:** [July 27, 2017, 11:04am UTC](https://community.wowza.com/t/poster-image-problem/47949/2 "2017-07-27T11:04:31Z")

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Hello Jehun,

If you are still seeing slow load times for the Poster image in Wowza Player please submit a Support ticket here:

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

Regards,

Jason Hatchett  
Wowza Support Engineer