# Poor support, Outdated docs!
**URL:** https://community.wowza.com/t/poor-support-outdated-docs/46680
**Category:** Wowza Streaming Engine
**Created:** [March 15, 2016, 8:44am UTC](https://community.wowza.com/t/poor-support-outdated-docs/46680 "2016-03-15T08:44:46Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Gerd\_Koetje](https://community.wowza.com/u/Gerd_Koetje)
#### Post date: [March 15, 2016, 8:44am UTC](https://community.wowza.com/t/poor-support-outdated-docs/46680/1 "2016-03-15T08:44:46Z")
Why is there such poor support for wowza.
not to mention that most of the docs are bad or outdated
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### Author:  [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)
#### Post date: [March 15, 2016, 8:27am UTC](https://community.wowza.com/t/poor-support-outdated-docs/46680/2 "2016-03-15T08:27:32Z")
Hello Gerd,
Can you please provide more details on what you are needing from the support team and the provided documents? We do patrol the forums and do our best to respond in a timely manner, however, we have only received one support request from you and our Senior Support Engineer, Roger, has responded to you within the promised 48 hours.
We would be open to and interested in hearing your feedback with more detail if you would submit it to us via email.
We look forward to hearing from you.
Regards,
Mac