# Please Help

**URL:** <https://community.wowza.com/t/please-help/46397>\
**Category:** Wowza Streaming Engine\
**Created:** [December 17, 2015, 8:55am UTC](https://community.wowza.com/t/please-help/46397 "2015-12-17T08:55:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![huma\_talpur](https://avatars.discourse-cdn.com/v4/letter/h/839c29/32.png) [@huma\_talpur](https://community.wowza.com/u/huma_talpur)\
**Post date:** [December 17, 2015, 8:55am UTC](https://community.wowza.com/t/please-help/46397/1 "2015-12-17T08:55:57Z")

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Hello,

I have downloaded trial version of Wowza streaming engine and trying to connect it with gocoder (Android) using live application.

It always give me can not connect error on the phone without showing any error code to troubleshoot. I am clueless about what mistake I am doing. I am just following this tutorial. [https://www.wowza.com/docs/how-to-use-wowza-gocoder-video-broadcasting-ios-app](https://www.wowza.com/docs/how-to-use-wowza-gocoder-video-broadcasting-ios-app)

Please help.

Many Thanks,

Huma Munir

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [December 22, 2015, 8:38am UTC](https://community.wowza.com/t/please-help/46397/2 "2015-12-22T08:38:36Z")

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Hello there and welcome tot he Wowza support forum.

I see you are working through the iOS guide for GoCoder? Please try the [Android guide here](https://www.wowza.com/docs/how-to-use-wowza-gocoder-video-broadcasting-android-app) and see if that helps.

If you are still having an issue, please open a ticket with support by sending a zipped copy of your /conf and /logs folders to support@wowza.com.

Regards,

Salvadore