# Player-side ad insertion using Wowza Streaming Engine CAN NOT RUN ?!

**URL:** <https://community.wowza.com/t/player-side-ad-insertion-using-wowza-streaming-engine-can-not-run/54079>\
**Category:** Wowza Streaming Engine\
**Created:** [October 21, 2019, 2:33pm UTC](https://community.wowza.com/t/player-side-ad-insertion-using-wowza-streaming-engine-can-not-run/54079 "2019-10-21T14:33:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Quang\_Nguyen1](https://avatars.discourse-cdn.com/v4/letter/q/8797f3/32.png) [@Quang\_Nguyen1](https://community.wowza.com/u/Quang_Nguyen1)\
**Post date:** [October 21, 2019, 2:33pm UTC](https://community.wowza.com/t/player-side-ad-insertion-using-wowza-streaming-engine-can-not-run/54079/1 "2019-10-21T14:33:21Z")

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Hi,

I found the topic : Enable player-side ad insertion using Wowza Streaming Engine

[https://www.wowza.com/docs/how-to-enable-player-side-ad-insertion-using-wowza-streaming-engine](https://www.wowza.com/docs/how-to-enable-player-side-ad-insertion-using-wowza-streaming-engine)

But I have a issue, when I click the button “Insert Ad” on the web browser, the ad is not inserted, while the networkstatus is 200.

My web demo : [http://118.69.184.119/ads/live\_ad.html](http://118.69.184.119/ads/live_ad.html)

Stream : rtmp://118.69.184.122:1935/live/myStream

Do you have any idea of this ? Thank you very much.

Regards

Quang Ng.

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**Author:** ![Quang\_Nguyen1](https://avatars.discourse-cdn.com/v4/letter/q/8797f3/32.png) [@Quang\_Nguyen1](https://community.wowza.com/u/Quang_Nguyen1)\
**Post date:** [October 21, 2019, 1:29am UTC](https://community.wowza.com/t/player-side-ad-insertion-using-wowza-streaming-engine-can-not-run/54079/2 "2019-10-21T01:29:47Z")

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Any idea of this ? please help me to give a solution.

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [October 21, 2019, 2:38pm UTC](https://community.wowza.com/t/player-side-ad-insertion-using-wowza-streaming-engine-can-not-run/54079/3 "2019-10-21T14:38:55Z")

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I’d start with checking the Wowza logs on the server …

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [October 21, 2019, 4:14pm UTC](https://community.wowza.com/t/player-side-ad-insertion-using-wowza-streaming-engine-can-not-run/54079/4 "2019-10-21T16:14:04Z")

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Debugging is not possible in the forums @Quang Nguyen. You will need to submit a support ticket to have us view your logs and config. Thanks.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)