# Original HTML5 Player - video not working in Safari on MacOS

**URL:** <https://community.wowza.com/t/original-html5-player-video-not-working-in-safari-on-macos/55348>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [June 6, 2020, 8:15am UTC](https://community.wowza.com/t/original-html5-player-video-not-working-in-safari-on-macos/55348 "2020-06-06T08:15:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Piotr\_Gorski](https://avatars.discourse-cdn.com/v4/letter/p/bb73d2/32.png) [@Piotr\_Gorski](https://community.wowza.com/u/Piotr_Gorski)\
**Post date:** [June 6, 2020, 8:15am UTC](https://community.wowza.com/t/original-html5-player-video-not-working-in-safari-on-macos/55348/1 "2020-06-06T08:15:36Z")

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[https://player.cloud.wowza.com/hosted/c46cfs3d/player.html](https://player.cloud.wowza.com/hosted/c46cfs3d/player.html)

Streaming going right now.

Chrome - OK on PC and MAC

IOS - OK on Iphone

Safari 13.1.1 - **only audio** and no sound.

Safari 13.1 - working OK

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**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\
**Post date:** [June 8, 2020, 1:56pm UTC](https://community.wowza.com/t/original-html5-player-video-not-working-in-safari-on-macos/55348/2 "2020-06-08T13:56:55Z")

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Hi Piotr,

Can you please submit a support ticket on this issue? The team may need more information about your stream to understand what’s going on. [https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)