# Not able to join a session with this provided link: https://player.cloud.wowza.com/hosted/mpmwp8vk/player.htm

**URL:** <https://community.wowza.com/t/not-able-to-join-a-session-with-this-provided-link-https-player-cloud-wowza-com-hosted-mpmwp8vk-player-htm/54796>\
**Category:** Wowza Streaming Engine\
**Created:** [March 13, 2020, 1:59pm UTC](https://community.wowza.com/t/not-able-to-join-a-session-with-this-provided-link-https-player-cloud-wowza-com-hosted-mpmwp8vk-player-htm/54796 "2020-03-13T13:59:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Marta\_Gomez-Buckley](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Marta\_Gomez-Buckley](https://community.wowza.com/u/Marta_Gomez-Buckley)\
**Post date:** [March 13, 2020, 1:59pm UTC](https://community.wowza.com/t/not-able-to-join-a-session-with-this-provided-link-https-player-cloud-wowza-com-hosted-mpmwp8vk-player-htm/54796/1 "2020-03-13T13:59:47Z")

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When I get the link I was given by workshop orginizer to join live session ([https://player.cloud.wowza.com/hosted/mpmwp8vk/player.htm](https://player.cloud.wowza.com/hosted/mpmwp8vk/player.htm) ) I get the below message

* * *

This XML file does not appear to have any style information associated with it. The document tree is shown below

`AccessDenied`

Access Denied

9CA6664B39CB0B73

nDvJJtNU8vLNZwOLSmWEsAcWmTssiol9O86IGYLCw0hbV9ysmKx6pgJdYBZwQlCTY49wXsfjtyo=

* * *

Any help would be much appreciated!

Marta

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [March 13, 2020, 2:09pm UTC](https://community.wowza.com/t/not-able-to-join-a-session-with-this-provided-link-https-player-cloud-wowza-com-hosted-mpmwp8vk-player-htm/54796/2 "2020-03-13T14:09:44Z")

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I’m assuming you know you are missing the “l” on the end of the link as it should be html, not htm. We can start there. Otherwise if that is just a typo then the organizer did not set the stream up correctly and that would be up to them to fix and resend the link to you.

I suggest you and the organizer follow the video tutorial in this doc to be sure it is set it up correctly.

[https://www.wowza.com/docs/how-to-connect-an-rtmp-encoder-to-wowza-streaming-cloud](https://www.wowza.com/docs/how-to-connect-an-rtmp-encoder-to-wowza-streaming-cloud)