# New Cloud Streaming Customer **URL:** \ **Category:** Wowza Video (Formerly Streaming Cloud)\ **Created:** [April 22, 2019, 2:15pm UTC](https://community.wowza.com/t/new-cloud-streaming-customer/53224 "2019-04-22T14:15:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Chad\_Lund](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Chad\_Lund](https://community.wowza.com/u/Chad_Lund)\ **Post date:** [April 22, 2019, 2:15pm UTC](https://community.wowza.com/t/new-cloud-streaming-customer/53224/1 "2019-04-22T14:15:05Z")
That is probably not a good sign. Just signed up, accepted the trial;, and was going to watch the provided trial getting started video. How ironic that it says that it cannot stream!! lol ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [April 22, 2019, 10:30pm UTC](https://community.wowza.com/t/new-cloud-streaming-customer/53224/3 "2019-04-22T22:30:30Z")
Thank you for letting us know @Chad Lund. ---
**Author:** ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)\ **Post date:** [April 22, 2019, 2:14pm UTC](https://community.wowza.com/t/new-cloud-streaming-customer/53224/4 "2019-04-22T14:14:04Z")
Hello Chad, Thank you for pointing out that the video is not working. It appears that we need to update the urls in the player after a recent change was made in our articles. This video on demand asset is not related to the Wowza Cloud platform, so you will be able to get up and running with your trial normally. For now, we do have a backup of that video [located here](https://www.youtube.com/watch?reload=9&v=M3NVFG3IOP0). Regards, Mac Hill Wowza Support