# network failure help me
**URL:** https://community.wowza.com/t/network-failure-help-me/93874
**Category:** Wowza Streaming Engine
**Created:** [September 27, 2021, 1:36pm UTC](https://community.wowza.com/t/network-failure-help-me/93874 "2021-09-27T13:36:51Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@eftal\_bulut](https://community.wowza.com/u/eftal_bulut)
#### Post date: [September 27, 2021, 1:36pm UTC](https://community.wowza.com/t/network-failure-help-me/93874/1 "2021-09-27T13:36:51Z")
Hello, my broadcast starts to freeze after 1,000 viewers. What should I do for this? I think my server’s internet is insufficient
---
### Author:  [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [September 27, 2021, 1:47pm UTC](https://community.wowza.com/t/network-failure-help-me/93874/2 "2021-09-27T13:47:01Z")
What protocol are you using for playback? WebRTC or HLS?
Typically, you want the bandwidth to be 2 and 1/2 times the total bitrate of your stream to prevent buffering or freezing of the stream.
- You may need more bandwidth.
- You may need to tune your server to increase capacity for more viewers.
- You may need to reduce the bitrate on the publishing side.
- You may need to increase your server’s capacity.
Let me provide you with some guidance. You can also send a support ticket for an accurate diagnosis where we can 100% pinpoint the issue without guessing- as we do in the forums.
To prevent buffering and freezing of stream, go [HERE](https://www.wowza.com/blog/video-playback-simple-solutions-for-stream-buffering).
To tune your server and Java to handle the 1000 viewers, go [HERE](https://support.wowza.com/hc/en-us/articles/1260803160709-Why-is-My-Engine-Server-Crashing-).