# nDVR with Smil Issues

**URL:** https://community.wowza.com/t/ndvr-with-smil-issues/44199
**Category:** Wowza Streaming Engine
**Created:** [November 2, 2014, 8:12am UTC](https://community.wowza.com/t/ndvr-with-smil-issues/44199 "2014-11-02T08:12:39Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Jordan\_Tenace](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@Jordan\_Tenace](https://community.wowza.com/u/Jordan_Tenace)
#### Post date: [November 2, 2014, 8:12am UTC](https://community.wowza.com/t/ndvr-with-smil-issues/44199/1 "2014-11-02T08:12:39Z")

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Setup: Wowza Streaming Engine 4.0 on Amazon EC2, WireCast Sending 3 streams to “dvr” application on Wowza Server

I have the dvd set up with the nDVR add on. I also have all three streams linked on my player using a smile file through the WOWZA Streaming Engine.

Problem: If I view my player (JW Player Enterprise Ads) without the ?DVR at the end of the link I can view the stream perfectly in any bit rate.

When I add the ?DVR to the end of the link to get DVR functionality I experience huge delays from the stream picking up when it is supposed to. If I click out of Auto and on to one of my three streams is works perfectly, but Auto (which is the initial load) just sits on the spinning wheel for a good couple of minutes.

Any ideas as to why this is?

I also have my DVR Window set to 1 hour.

Thanks!

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### Author: ![Zoran](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/zoran/32/385_2.png) [@Zoran](https://community.wowza.com/u/Zoran)
#### Post date: [November 3, 2014, 12:39am UTC](https://community.wowza.com/t/ndvr-with-smil-issues/44199/2 "2014-11-03T00:39:45Z")

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Hi,

Can you please open a support ticket and send your Wowza configuration and log files to support@wowza.com?

Please provide a detailed description of the issue you are encountering and also reference this forum thread in your email.

Regards,

Zoran
