# My Stream file doesn't work, Source file not found or access denied

**URL:** <https://community.wowza.com/t/my-stream-file-doesnt-work-source-file-not-found-or-access-denied/43550>\
**Category:** Wowza Streaming Engine\
**Created:** [August 3, 2014, 5:13am UTC](https://community.wowza.com/t/my-stream-file-doesnt-work-source-file-not-found-or-access-denied/43550 "2014-08-03T05:13:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Chellamuthu\_Mookaiya](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Chellamuthu\_Mookaiya](https://community.wowza.com/u/Chellamuthu_Mookaiya)\
**Post date:** [August 3, 2014, 5:13am UTC](https://community.wowza.com/t/my-stream-file-doesnt-work-source-file-not-found-or-access-denied/43550/1 "2014-08-03T05:13:38Z")

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i was installed wowza 4 in my server(VPS,Centos) , i was added a stream file using enginemanager, but it was not play in testplayers…

‘Source file not found or access denied’

Please Help me ,

Thanks

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**Author:** ![Zoran](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/zoran/32/385_2.png) [@Zoran](https://community.wowza.com/u/Zoran)\
**Post date:** [August 3, 2014, 8:02pm UTC](https://community.wowza.com/t/my-stream-file-doesnt-work-source-file-not-found-or-access-denied/43550/2 "2014-08-03T20:02:50Z")

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Hello

Did you follow the instructions from the “[How to create and use .stream files in Wowza Streaming Engine Manager](https://www.wowza.com/docs/how-to-create-and-use-stream-files-in-wowza-streaming-engine-manager)” forum article?

Are you able to play back the streaming URL that you are using in the .stream file, directly with the VLC player?

Zoran

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**Author:** ![Zoran](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/zoran/32/385_2.png) [@Zoran](https://community.wowza.com/u/Zoran)\
**Post date:** [August 4, 2014, 12:37pm UTC](https://community.wowza.com/t/my-stream-file-doesnt-work-source-file-not-found-or-access-denied/43550/3 "2014-08-04T12:37:49Z")

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Hi,

Can you create a ZIP archive containing your [wowza-install-dir]/conf/ and [wowza-install-dir]/logs/ folder and open a Support ticket by sending them to support@wowza.com?

Please add a detailed description of the problem you are facing and also reference this forum post.

Zoran

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<div class="post-metadata">

**Author:** ![Chellamuthu\_Mookaiya](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Chellamuthu\_Mookaiya](https://community.wowza.com/u/Chellamuthu_Mookaiya)\
**Post date:** [August 4, 2014, 12:25am UTC](https://community.wowza.com/t/my-stream-file-doesnt-work-source-file-not-found-or-access-denied/43550/4 "2014-08-04T00:25:02Z")

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> Hello
> 
> Did you follow the instructions from the “[How to create and use .stream files in Wowza Streaming Engine Manager](https://www.wowza.com/docs/how-to-create-and-use-stream-files-in-wowza-streaming-engine-manager)” forum article?
> 
> Are you able to play back the streaming URL that you are using in the .stream file, directly with the VLC player?
> 
> Zoran

Yes sir i was followed that instruction… my stream uri works with vlc… but in stream file it doesn’t work… my stream uri rtsp protocol please help, myStream file also not working

sorry for my english

Thank u