# My Live Event is over, how do I cancel Wowza Streaming Cloud?

**URL:** <https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [May 9, 2017, 7:41pm UTC](https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696 "2017-05-09T19:41:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Randy\_Sahae](https://avatars.discourse-cdn.com/v4/letter/r/58f4c7/32.png) [@Randy\_Sahae](https://community.wowza.com/u/Randy_Sahae)\
**Post date:** [May 9, 2017, 7:41pm UTC](https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696/1 "2017-05-09T19:41:44Z")

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I wrote to billing and got a nonsensical answer with a bunch of links that had nothing to do with cancellation. Where the heck is the cancel button?

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**Author:** ![Alex\_C](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@Alex\_C](https://community.wowza.com/u/Alex_C)\
**Post date:** [May 12, 2017, 8:53am UTC](https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696/2 "2017-05-12T08:53:52Z")

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Hi Randy,

Looks like you were able to resolve the issue with our billing group, and they have canceled your Wowza Cloud account.

Regards,

Alex

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**Author:** ![Jason\_Hatchett](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hatchett/32/391_2.png) [@Jason\_Hatchett](https://community.wowza.com/u/Jason_Hatchett)\
**Post date:** [October 5, 2017, 7:39pm UTC](https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696/3 "2017-10-05T19:39:07Z")

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Hello,

Any requests regarding cancellation request or any specific account information should be addressed by contacting [Billing@Wowza.com](mailto:Billing@Wowza.com)

Sincerely,

Jason Hatchett  
Wowza Support Engineer
