# Monitoring Wowza service from F5

**URL:** <https://community.wowza.com/t/monitoring-wowza-service-from-f5/54057>\
**Category:** Wowza Streaming Engine\
**Created:** [October 10, 2019, 1:24pm UTC](https://community.wowza.com/t/monitoring-wowza-service-from-f5/54057 "2019-10-10T13:24:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Carlos\_Alberto\_Pena](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@Carlos\_Alberto\_Pena](https://community.wowza.com/u/Carlos_Alberto_Pena)\
**Post date:** [October 10, 2019, 1:24pm UTC](https://community.wowza.com/t/monitoring-wowza-service-from-f5/54057/1 "2019-10-10T13:24:07Z")

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Sometimes our users says they are not able to watch a video. At that moment we check Wowza Streaming Engine services and they are up. We must restart server in order to re-activate normal operation. We want be able (using our F5 or another tool externe to Wowza) of detecting when the service is not operational.

Can you give me an idea about that?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [October 11, 2019, 3:50pm UTC](https://community.wowza.com/t/monitoring-wowza-service-from-f5/54057/4 "2019-10-11T15:50:34Z")

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Are you sending this @Carlos Alberto Pena out at all through a CDN or no?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [October 11, 2019, 9:34pm UTC](https://community.wowza.com/t/monitoring-wowza-service-from-f5/54057/5 "2019-10-11T21:34:16Z")

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Also when you say that Engine services are up, do you mean that it shows the stream as active?

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**Author:** ![Rich\_Sokol](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@Rich\_Sokol](https://community.wowza.com/u/Rich_Sokol)\
**Post date:** [January 2, 2020, 7:34pm UTC](https://community.wowza.com/t/monitoring-wowza-service-from-f5/54057/6 "2020-01-02T19:34:59Z")

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We use our F5 to monitor one of our WSE implementations. We point it to the root VOD path (if that makes sense). Like [https://SERVERNAME/VOD/WHATEVER](https://SERVERNAME/VOD/WHATEVER), this yields the version, serial number, and build number of your implementation.

Wowza Streaming Engine 4 with Transcoder XXXXX-XXXXX 4.7.8 build20191105123929

If we get this back, we can determine the instance is up and serving. Does that help?