# Media error

**URL:** <https://community.wowza.com/t/media-error/47624>\
**Category:** Wowza Player\
**Created:** [October 21, 2016, 12:21pm UTC](https://community.wowza.com/t/media-error/47624 "2016-10-21T12:21:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Yutaka\_Haneishi](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yutaka\_Haneishi](https://community.wowza.com/u/Yutaka_Haneishi)\
**Post date:** [October 21, 2016, 12:21pm UTC](https://community.wowza.com/t/media-error/47624/1 "2016-10-21T12:21:27Z")

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I tryed wowza player in

[http://bmy-web.sakura.ne.jp/wowza/wp.html](http://bmy-web.sakura.ne.jp/wowza/wp.html)

Then error below occured and stop playing.

chrome 53.0.2785.143 (64-bit)

firefox 49.0.1

00:00:33.411 ERROR: PlayerStreamer: mediaElement error: Media decode error (mp4a.40.2, avc1.42E01E)

wowzaplayer.js:1 00:00:33.411 ERROR: PlayerStreamerBase: fatal error msg:Media decode error (mp4a.40.2, avc1.42E01E) err:null

wowzaplayer.js:1 00:00:33.412 WARN: AssetPlayerBase: Error occurred: Media decode error (mp4a.40.2, avc1.42E01E)

safari

[Log] 00:00:01.548 ERROR: PlayerStreamer: mediaElement error: Media source not supported (wowzaplayer.js, line 1)

[Log] 00:00:01.548 ERROR: PlayerStreamerBase: fatal error msg:Media source not supported err:null (wowzaplayer.js, line 1)

[Log] 00:00:01.549 WARN: AssetPlayerBase: Error occurred: Media source not supported (wowzaplayer.js, line 1)

Could you tell me anything to solve this problem?

regards

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**Author:** ![Michelle\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/michelle_b/32/394_2.png) [@Michelle\_B](https://community.wowza.com/u/Michelle_B)\
**Post date:** [December 22, 2016, 4:04pm UTC](https://community.wowza.com/t/media-error/47624/2 "2016-12-22T16:04:18Z")

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Hi,

Do also ensure that you are playing back only HLS streams. Wowza Player currently only supports HLS streams.

Michelle

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**Author:** ![Joseph\_Borkowski](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@Joseph\_Borkowski](https://community.wowza.com/u/Joseph_Borkowski)\
**Post date:** [October 24, 2016, 10:41am UTC](https://community.wowza.com/t/media-error/47624/3 "2016-10-24T10:41:44Z")

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This is the most basic of questions, but what codecs are you using for your media? Per the Wowza Player FAQs:

> Wowza Player supports H.264 video codecs and IHE-AAC (v1/2) and LC-AAC (v1/2) audio codecs.