# MAG 250's support

**URL:** <https://community.wowza.com/t/mag-250s-support/45592>\
**Category:** Wowza Streaming Engine\
**Tags:** media-players-and-devices\
**Created:** [July 28, 2015, 4:25pm UTC](https://community.wowza.com/t/mag-250s-support/45592 "2015-07-28T16:25:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Volkan\_Celebi](https://avatars.discourse-cdn.com/v4/letter/v/dfb087/32.png) [@Volkan\_Celebi](https://community.wowza.com/u/Volkan_Celebi)\
**Post date:** [July 28, 2015, 4:25pm UTC](https://community.wowza.com/t/mag-250s-support/45592/1 "2015-07-28T16:25:06Z")

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I think Wowza doesn’t SUPPORT mag’s. Is there any tricky way to force MAG and Wowza together?

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**Author:** ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)\
**Post date:** [August 5, 2015, 8:53am UTC](https://community.wowza.com/t/mag-250s-support/45592/2 "2015-08-05T08:53:39Z")

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Hello,

In reviewing the specifications for the MAG 250, it should receive a MPEG-TS stream from Wowza Streaming Engine.

Wowza Streaming Engine can provide a MPEG-TS stream with the following specifications:

Video: H.264

Audio: AAC, AAC-LC, HE-AAC (accPlus) v1 & v2, MP3, AC-3 (Dolby® Digital), E-AC-3 (Dolby Digital Plus)

If you have tested this workflow and have issues, send a support request to support@wowza.com

Please reference this post, provide additional information on your setup, describe your source stream incoming to Wowza Streaming Engine, and a copy of the following folders as a .zip:

[wowza-install-dir]/conf

[wowza-install-dir]/logs

If you are not sure how to get this information please see [**this tutorial**](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux).

We would like to take closer look at your configuration and log files and get a better understanding of what is happening on your server and why you are noticing this behavior.

Regards,

Mac Hill

Wowza Technical Support Team
