# Login to Wowza Streaming Server has failed

**URL:** <https://community.wowza.com/t/login-to-wowza-streaming-server-has-failed/96240>\
**Category:** Wowza Streaming Engine\
**Created:** [June 22, 2023, 11:10pm UTC](https://community.wowza.com/t/login-to-wowza-streaming-server-has-failed/96240 "2023-06-22T23:10:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![203812cdbb97cce5a046](https://avatars.discourse-cdn.com/v4/letter/2/85f322/32.png) [@203812cdbb97cce5a046](https://community.wowza.com/u/203812cdbb97cce5a046)\
**Post date:** [June 22, 2023, 11:10pm UTC](https://community.wowza.com/t/login-to-wowza-streaming-server-has-failed/96240/1 "2023-06-22T23:10:19Z")

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Hi  
I followed the instructions provided to me for the similar ticket and still the problem is not solved  
My license is correct as per the Server.license  
ubuntu@wowza:/usr/local/WowzaStreamingEngine/conf$ cat Server.license

The license server and i have captured the trace on my laptop wireshark which i can share with you  
I as per wireshark trace it I see the response as  
  
REST API Authorization failed when connecting to server: localhost:8087

This is what I see at the UI  
my login user and password is correct  
I did a dig for one of the licnese server and i get the ip address  
Please let me know what could be the issue

Nisheeth

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**Author:** ![Vijay\_Sarathy\_V](https://avatars.discourse-cdn.com/v4/letter/v/96bed5/32.png) [@Vijay\_Sarathy\_V](https://community.wowza.com/u/Vijay_Sarathy_V)\
**Post date:** [July 6, 2023, 8:44am UTC](https://community.wowza.com/t/login-to-wowza-streaming-server-has-failed/96240/2 "2023-07-06T08:44:49Z")

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Based on the issue you described, it seems that further investigation of your configuration files is necessary to identify the root cause. In order to assist you more effectively, I kindly request you to create a support ticket on the Wowza support platform.

In order to create a ticket you may open a new support request at any time through the Wowza Support portal at [https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket).

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**Author:** ![203812cdbb97cce5a046](https://avatars.discourse-cdn.com/v4/letter/2/85f322/32.png) [@203812cdbb97cce5a046](https://community.wowza.com/u/203812cdbb97cce5a046)\
**Post date:** [July 10, 2023, 2:46am UTC](https://community.wowza.com/t/login-to-wowza-streaming-server-has-failed/96240/3 "2023-07-10T02:46:19Z")

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Hi Vijay  
Please let me know  
What comfoguration files do you need i can provide that

Nisheeth