# Live stream is slow buffering on hosted page

**URL:** https://community.wowza.com/t/live-stream-is-slow-buffering-on-hosted-page/96286
**Category:** Wowza Video (Formerly Streaming Cloud)
**Tags:** encoder, low-latency, transcoder, rest-api, webrtc
**Created:** [July 7, 2023, 5:25am UTC](https://community.wowza.com/t/live-stream-is-slow-buffering-on-hosted-page/96286 "2023-07-07T05:25:32Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![a8dc37c52bfe596ca5cb](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@a8dc37c52bfe596ca5cb](https://community.wowza.com/u/a8dc37c52bfe596ca5cb)
#### Post date: [July 7, 2023, 5:25am UTC](https://community.wowza.com/t/live-stream-is-slow-buffering-on-hosted-page/96286/1 "2023-07-07T05:25:32Z")

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video live stream is taking long time for loading on hosted page

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### Author: ![Drumil\_Desai](https://avatars.discourse-cdn.com/v4/letter/d/c67d28/32.png) [@Drumil\_Desai](https://community.wowza.com/u/Drumil_Desai)
#### Post date: [July 7, 2023, 9:59am UTC](https://community.wowza.com/t/live-stream-is-slow-buffering-on-hosted-page/96286/2 "2023-07-07T09:59:33Z")

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Hello,

There could be many reasons for the latency observed in playback on the hosted page. Kindly [submit a support ticket](https://www.wowza.com/support/open-ticket) and we’ll take a look at it to find the issue. Kindly provide the transcoder name to help troubleshoot the issue.

Best Regards,  
**Drumil Desai**  
Technical Support Engineer  
**Wowza** | The **solution** you start with, the **partner** you scale with.