# License

**URL:** <https://community.wowza.com/t/license/42064>\
**Category:** Wowza Streaming Engine\
**Created:** [June 8, 2014, 3:46pm UTC](https://community.wowza.com/t/license/42064 "2014-06-08T15:46:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kenji\_magto](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@kenji\_magto](https://community.wowza.com/u/kenji_magto)\
**Post date:** [June 8, 2014, 3:46pm UTC](https://community.wowza.com/t/license/42064/1 "2014-06-08T15:46:56Z")

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Hello Wowza,

I have problem with our billing, recently we switched from wowza 3.x to wowza 4.x, before we used the wowza 4.x we paid a 1 monthly subscription which worth $55 but now Wowza charge us $170 which is worth 3 wowza instance…any idea why? I think the reason why we paid for 3 instance is that i used same license on my local machine and live server …but what i dont understand is why they charge us 3 instance…hope you can help me with this and sorry for my english 🙂

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**Author:** ![Paul\_Shields](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/paul_shields/32/390_2.png) [@Paul\_Shields](https://community.wowza.com/u/Paul_Shields)\
**Post date:** [June 9, 2014, 11:58am UTC](https://community.wowza.com/t/license/42064/2 "2014-06-09T11:58:59Z")

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Hi,

Please can you contact our billing department at billing@wowza.com providing them with your account details and an explanation of this problem and I’m sure someone will be in touch to help you in resolving this.

Kind regards,

Paul