# License Showing Expired

**URL:** <https://community.wowza.com/t/license-showing-expired/93139>\
**Category:** Wowza Streaming Engine\
**Created:** [April 11, 2021, 6:09am UTC](https://community.wowza.com/t/license-showing-expired/93139 "2021-04-11T06:09:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sathya\_Swaroop](https://avatars.discourse-cdn.com/v4/letter/s/ee59a6/32.png) [@Sathya\_Swaroop](https://community.wowza.com/u/Sathya_Swaroop)\
**Post date:** [April 11, 2021, 6:09am UTC](https://community.wowza.com/t/license-showing-expired/93139/1 "2021-04-11T06:09:18Z")

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Monthly Recurring Payment Done But it is Showing License Key Expired, request raised to support team but no response. what should we do.?

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [April 12, 2021, 7:00am UTC](https://community.wowza.com/t/license-showing-expired/93139/2 "2021-04-12T07:00:36Z")

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Best to contact [customerservice@wowza.com](mailto:customerservice@wowza.com); they can look into this for you. And for your support request: remember that - unless you have a Premium Support plan - the default response time is 48hrs.