# jWplayer RTMP adaptive bitrate streaming,"could not load player configuration"-error

**URL:** <https://community.wowza.com/t/jwplayer-rtmp-adaptive-bitrate-streaming-could-not-load-player-configuration-error/44331>\
**Category:** Wowza Streaming Engine\
**Created:** [November 26, 2014, 9:20am UTC](https://community.wowza.com/t/jwplayer-rtmp-adaptive-bitrate-streaming-could-not-load-player-configuration-error/44331 "2014-11-26T09:20:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hanan\_weiss](https://avatars.discourse-cdn.com/v4/letter/h/a88e4f/32.png) [@hanan\_weiss](https://community.wowza.com/u/hanan_weiss)\
**Post date:** [November 26, 2014, 9:20am UTC](https://community.wowza.com/t/jwplayer-rtmp-adaptive-bitrate-streaming-could-not-load-player-configuration-error/44331/1 "2014-11-26T09:20:36Z")

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we have a video file in mp4 format and i want to stream the video with RTMP or with other protocol in a adaptive bitrate streaming.

we have the “smile” file but when we take the link from the wowza testing player

and put it in our jwplayer in html page its doesn’t work and we get this error:“could not load player configuration”.

We made all the steps written in the articles,the video file works in other test players.

the video file is in the “content” folder, we made a smill file with wowza,

“m3u8” video work in the test player and all the other except the RTMP.

maybe someone can help us to solve the problem?

Thanks

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [November 27, 2014, 6:59am UTC](https://community.wowza.com/t/jwplayer-rtmp-adaptive-bitrate-streaming-could-not-load-player-configuration-error/44331/2 "2014-11-27T06:59:58Z")

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Hello there and welcome to the Wowza support forum.

Have you read through this guide:

[How to use JW Player with adaptive bitrate streaming from Wowza Streaming Engine](https://www.wowza.com/docs/how-to-use-jw-player-with-adaptive-bitrate-streaming-from-wowza-streaming-engine)

Kind regards,

Salvadore

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [December 1, 2014, 6:51am UTC](https://community.wowza.com/t/jwplayer-rtmp-adaptive-bitrate-streaming-could-not-load-player-configuration-error/44331/3 "2014-12-01T06:51:20Z")

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Okay great. Please let us know if you need any assistance in the future.

Kind regards,

Salvadore

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<div class="post-metadata">

**Author:** ![hanan\_weiss](https://avatars.discourse-cdn.com/v4/letter/h/a88e4f/32.png) [@hanan\_weiss](https://community.wowza.com/u/hanan_weiss)\
**Post date:** [November 30, 2014, 12:02pm UTC](https://community.wowza.com/t/jwplayer-rtmp-adaptive-bitrate-streaming-could-not-load-player-configuration-error/44331/4 "2014-11-30T12:02:15Z")

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> Hello there and welcome to the Wowza support forum.
> 
> Have you read through this guide:
> 
> [How to use JW Player with adaptive bitrate streaming from Wowza Streaming Engine](https://www.wowza.com/docs/how-to-use-jw-player-with-adaptive-bitrate-streaming-from-wowza-streaming-engine)
> 
> Kind regards,
> 
> Salvadore

I will try it,

thanks