# Just installed Wowza Streaming Engine 4.8.0, using  wirecast I have sound but the video is green, please help.

**URL:** <https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-8-0-using-wirecast-i-have-sound-but-the-video-is-green-please-help/54927>\
**Category:** Wowza Streaming Engine\
**Created:** [April 2, 2020, 11:13am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-8-0-using-wirecast-i-have-sound-but-the-video-is-green-please-help/54927 "2020-04-02T11:13:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jon\_Puryear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jon_puryear/32/1268_2.png) [@Jon\_Puryear](https://community.wowza.com/u/Jon_Puryear)\
**Post date:** [April 2, 2020, 11:13am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-8-0-using-wirecast-i-have-sound-but-the-video-is-green-please-help/54927/1 "2020-04-02T11:13:48Z")

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video is green after installing Wowza Streaming Engine 4.8.0

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [April 3, 2020, 6:42am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-8-0-using-wirecast-i-have-sound-but-the-video-is-green-please-help/54927/2 "2020-04-03T06:42:15Z")

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This could be a number of causes, anything from the settings in Wirecast till the device and software that you’re using for playback.

I recall green video was a problem on older iOS devices if you used H.264 main or high profile. But that’s years ago, so I’d rather first check the Wirecast settings; check what you’re sending to Wowza, and also check if you’re using transcoding and there may be any issues there.

It’s always a good idea to check the Wowza logs for any errors or warnings.