# Just installed Wowza Streaming Engine 4.3.0 build16025 transcoder error **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [January 26, 2016, 10:25am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-3-0-build16025-transcoder-error/46541 "2016-01-26T10:25:31Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Eric\_Stone1](https://avatars.discourse-cdn.com/v4/letter/e/8c91f0/32.png) [@Eric\_Stone1](https://community.wowza.com/u/Eric_Stone1)\ **Post date:** [January 26, 2016, 10:25am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-3-0-build16025-transcoder-error/46541/1 "2016-01-26T10:25:31Z")
server2008 java latest start transcoder and i get this in error log. #Version: 1.0 #Start-Date: 2016-01-26 09:57:18 CST #Software: Wowza Streaming Engine 4.3.0 build16025 #Date: 2016-01-26 #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment WARN server comment 2016-01-26 09:59:12 - - - - - 114.997 - - - - - - - - TranscoderSessionNative.loadLibrary: Native load error: C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.3.0/lib-native/win64/mc\_dec\_hevc.dll: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.3.0\lib-native\win64\mc\_dec\_hevc.dll: The specified procedure could not be found|at java.lang.ClassLoader$NativeLibrary.load(Native Method)|at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1938)|at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1821)|at java.lang.Runtime.load0(Runtime.java:809)|at java.lang.System.load(System.java:1086)| WARN server comment 2016-01-26 09:59:12 - - - - - 115.002 - - - - - - - - TranscoderSessionNative.loadLibrary: Native load error: C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.3.0/lib-native/win64/mc\_enc\_hevc.dll: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.3.0\lib-native\win64\mc\_enc\_hevc.dll: The specified procedure could not be found|at java.lang.ClassLoader$NativeLibrary.load(Native Method)|at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1938)|at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1821)|at java.lang.Runtime.load0(Runtime.java:809)|at java.lang.System.load(System.java:1086)| WARN server comment 2016-01-26 09:59:12 - - - - - 115.015 - - - - - - - - TranscoderSessionNative.loadLibrary: Native load error: C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.3.0/lib-native/win64/wms-transcoder.dll: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.3.0\lib-native\win64\wms-transcoder.dll: Can’t find dependent libraries|at java.lang.ClassLoader$NativeLibrary.load(Native Method)|at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1938)|at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1821)|at java.lang.Runtime.load0(Runtime.java:809)|at java.lang.System.load(System.java:1086)| Looks like something with HEVC Any help? ---
**Author:** ![Eric\_Stone1](https://avatars.discourse-cdn.com/v4/letter/e/8c91f0/32.png) [@Eric\_Stone1](https://community.wowza.com/u/Eric_Stone1)\ **Post date:** [January 26, 2016, 10:37am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-3-0-build16025-transcoder-error/46541/2 "2016-01-26T10:37:06Z")
Applied the .02 update and it fixed it. e. ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [January 27, 2016, 6:40am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-3-0-build16025-transcoder-error/46541/3 "2016-01-27T06:40:26Z")
Hello there and welcome to the Wowza support forum. Thanks for updating your post and glad you sorted this out. Regards, Salvadore ---
**Author:** ![Squall\_Leonhart](https://avatars.discourse-cdn.com/v4/letter/s/a3d4f5/32.png) [@Squall\_Leonhart](https://community.wowza.com/u/Squall_Leonhart)\ **Post date:** [August 22, 2016, 4:58pm UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-3-0-build16025-transcoder-error/46541/4 "2016-08-22T16:58:21Z")
> Applied the .02 update and it fixed it. > > e. Hello, can you tell me what’s the .02 update please? ---
**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\ **Post date:** [September 12, 2016, 8:28am UTC](https://community.wowza.com/t/just-installed-wowza-streaming-engine-4-3-0-build16025-transcoder-error/46541/5 "2016-09-12T08:28:46Z")
Hello, .02 update is 4.3.0.02. I would recommend going to the latest version of 4.5.0.01 if you have active Maintenance and Support since there has been several updates since then. For available downloads with Active Maintenance and Support please go to: [https://www.wowza.com/portal/account](https://www.wowza.com/portal/account) then My Downloads Best, JasonT