# iOS issue "...format is not supported: http://myurl/live/streamname/playlist.m3u8"

**URL:** <https://community.wowza.com/t/ios-issue-format-is-not-supported-http-myurl-live-streamname-playlist-m3u8/38936>\
**Category:** Wowza Streaming Engine\
**Created:** [September 18, 2012, 10:30am UTC](https://community.wowza.com/t/ios-issue-format-is-not-supported-http-myurl-live-streamname-playlist-m3u8/38936 "2012-09-18T10:30:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Chris\_Mcdonald](https://avatars.discourse-cdn.com/v4/letter/c/ac8455/32.png) [@Chris\_Mcdonald](https://community.wowza.com/u/Chris_Mcdonald)\
**Post date:** [September 18, 2012, 10:30am UTC](https://community.wowza.com/t/ios-issue-format-is-not-supported-http-myurl-live-streamname-playlist-m3u8/38936/1 "2012-09-18T10:30:32Z")

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Hello, I’m recently having issues viewing my live stream on iOS devices. It might be since I started a new instance with the lastest wowza version. I get the following errorr:

iOS issue “…format is not supported: [http://myurl/live/streamname/playlist.m3u8](http://myurl/live/streamname/playlist.m3u8)”

The stream works fine in flash and used to work before with my previous server.

Thanks,

K

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<div class="post-metadata">

**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [September 18, 2012, 4:18pm UTC](https://community.wowza.com/t/ios-issue-format-is-not-supported-http-myurl-live-streamname-playlist-m3u8/38936/2 "2012-09-18T16:18:48Z")

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Try on port 1935:

```auto
http://myurl:1935/live/streamname/playlist.m3u8

```

And make sure the Application.xml /LiveStreamPacketizers includes “cupertinostreamingpacketizer”

Richard

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<div class="post-metadata">

**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [September 18, 2012, 5:24pm UTC](https://community.wowza.com/t/ios-issue-format-is-not-supported-http-myurl-live-streamname-playlist-m3u8/38936/3 "2012-09-18T17:24:16Z")

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I am referring to the configuration file I assume you have here:

[wowza-install-dir]/conf/live/Application.xml

Edit that file, find /Streams /LiveStreamPacketizers

Refer to this tutorial:

[https://www.wowza.com/docs/how-to-set-up-live-streaming-using-an-rtmp-based-encoder](https://www.wowza.com/docs/how-to-set-up-live-streaming-using-an-rtmp-based-encoder)

Richard

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<div class="post-metadata">

**Author:** ![Chris\_Mcdonald](https://avatars.discourse-cdn.com/v4/letter/c/ac8455/32.png) [@Chris\_Mcdonald](https://community.wowza.com/u/Chris_Mcdonald)\
**Post date:** [September 18, 2012, 11:53am UTC](https://community.wowza.com/t/ios-issue-format-is-not-supported-http-myurl-live-streamname-playlist-m3u8/38936/4 "2012-09-18T11:53:30Z")

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Thanks Richard. I pasted the “:1935” after my URL and that works. Where do I find the Application.xml /LiveStreamPacketizers? And what does including “cupertinostreamingpacketizer” do?

Thanks for your patience, I’m very new to all of this.

K