# Intermittent SSL Problem

**URL:** https://community.wowza.com/t/intermittent-ssl-problem/55351
**Category:** Wowza Streaming Engine
**Created:** [June 6, 2020, 1:30pm UTC](https://community.wowza.com/t/intermittent-ssl-problem/55351 "2020-06-06T13:30:52Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![David\_Rodd](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@David\_Rodd](https://community.wowza.com/u/David_Rodd)
#### Post date: [June 6, 2020, 1:30pm UTC](https://community.wowza.com/t/intermittent-ssl-problem/55351/1 "2020-06-06T13:30:52Z")

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I have created and installed an SSL certificate from Lets Encrypt via certbot on the Linux Paid EC2 AMI version of Wowza Streaming Engine. It works for a while and then stops working. I can’t curl the server via https or access any streams securely. I have the Manager running on port 8090 via SSL and that works all the time, so it’s not a certificate issue. If I restart the service it works again. I’ve followed every guide and read a lot of other questions on this forum but can’t seem to find a solution. Any ideas?

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### Author: ![video\_streaming](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@video\_streaming](https://community.wowza.com/u/video_streaming)
#### Post date: [June 8, 2020, 12:55pm UTC](https://community.wowza.com/t/intermittent-ssl-problem/55351/2 "2020-06-08T12:55:21Z")

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It sounds like you have checked this already but just in case:

The **httpsPort** number _must_ be different from the **httpPort** number ( **8080** ). For example, set the **httpsPort** number to **8090**. Make sure that there’s no other service running on the same computer that’s using the newly assigned **httpsPort** port number.

* * *

**Also check the following:**

## Configure a host port to use the certificate

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Now, [configure Wowza Streaming Engine to use the certificate.](https://www.wowza.com/docs/how-to-import-an-existing-ssl-certificate-and-private-key#test-the-certificate-in-wowza-streaming-engine)

1. Navigate to **[_install-dir_]/conf/** and open **VHost.xml** file in a text editor.

2. Uncomment the definition for port 443, which follows the comment in the file.

3. Set the \*\*\<\*\ ***SSLConfig\>/** to:

Did you configure it to port 443 for secure https streams in Engine?

Here’s how to test port 443 in Streaming Engine:

[https://www.wowza.com/docs/how-to-import-an-existing-ssl-certificate-and-private-key#test-the-certificate-in-wowza-streaming-engine](https://www.wowza.com/docs/how-to-import-an-existing-ssl-certificate-and-private-key#test-the-certificate-in-wowza-streaming-engine)

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### Author: ![David\_Rodd](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@David\_Rodd](https://community.wowza.com/u/David_Rodd)
#### Post date: [June 9, 2020, 12:04am UTC](https://community.wowza.com/t/intermittent-ssl-problem/55351/3 "2020-06-09T00:04:33Z")

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I have followed those instructions without success. The manager does run via HTTPS on 8090 just fine. It’s the streams themselves that I can’t access via HTTPS.

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### Author: ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)
#### Post date: [June 9, 2020, 12:28am UTC](https://community.wowza.com/t/intermittent-ssl-problem/55351/4 "2020-06-09T00:28:04Z")

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This sounds really strange. Have you created a support ticket? At this point I would recommend it since it sounds like you are doing everything right but something is still clearly not working.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

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### Author: ![David\_Rodd](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@David\_Rodd](https://community.wowza.com/u/David_Rodd)
#### Post date: [June 9, 2020, 2:12am UTC](https://community.wowza.com/t/intermittent-ssl-problem/55351/5 "2020-06-09T02:12:01Z")

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I will open a ticket. Thanks!
