# Intel Xeon E3-1245 V3 quicksync configure

**URL:** <https://community.wowza.com/t/intel-xeon-e3-1245-v3-quicksync-configure/45294>\
**Category:** Wowza Streaming Engine\
**Created:** [August 3, 2015, 1:46am UTC](https://community.wowza.com/t/intel-xeon-e3-1245-v3-quicksync-configure/45294 "2015-08-03T01:46:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zheng\_leo](https://avatars.discourse-cdn.com/v4/letter/z/c67d28/32.png) [@zheng\_leo](https://community.wowza.com/u/zheng_leo)\
**Post date:** [August 3, 2015, 1:46am UTC](https://community.wowza.com/t/intel-xeon-e3-1245-v3-quicksync-configure/45294/1 "2015-08-03T01:46:37Z")

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Hi, there

I have a new ubuntu 14.04.02-LTS server with a “Intel Xeon E3-1245 V3” cpu, when i tried to configure quicksync follow this guide:[https://www.wowza.com/docs/how-to-configure-quick-sync-accelerated-encoding-on-linux](https://www.wowza.com/docs/how-to-configure-quick-sync-accelerated-encoding-on-linux), it failed when i install the kernel: “apt-get install linux-headers-3.8.0-23 linux-headers-3.8.0-23-generic linux-image-3.8.0-23-generic --fix-missing”.

E: Unable to locate package linux-headers-3.8.0-23

E: Couldn’t find any package by regex ‘linux-headers-3.8.0-23’

E: Unable to locate package linux-headers-3.8.0-23-generic

E: Couldn’t find any package by regex ‘linux-headers-3.8.0-23-generic’

E: Unable to locate package linux-image-3.8.0-23-generic

E: Couldn’t find any package by regex ‘linux-image-3.8.0-23-generic’

anything i can do ?

Thanks

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**Author:** ![Roger\_Littin1](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@Roger\_Littin1](https://community.wowza.com/u/Roger_Littin1)\
**Post date:** [August 4, 2015, 11:41am UTC](https://community.wowza.com/t/intel-xeon-e3-1245-v3-quicksync-configure/45294/2 "2015-08-04T11:41:47Z")

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Hi Leo,

Quick Sync support on linux is very limited with respect to the kernel versions that are supported. The 3.8.0-23 kernel is a Ubuntu 12.04 kernel so you do need to start with that version of Ubuntu.

Windows support is a lot better and as of Win 8 or Win 2K12, there isn’t a problem with using Quick Sync or NVENC in Wowza software running as a Windows service.

Roger.

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**Author:** ![zheng\_leo](https://avatars.discourse-cdn.com/v4/letter/z/c67d28/32.png) [@zheng\_leo](https://community.wowza.com/u/zheng_leo)\
**Post date:** [August 5, 2015, 7:22pm UTC](https://community.wowza.com/t/intel-xeon-e3-1245-v3-quicksync-configure/45294/3 "2015-08-05T19:22:17Z")

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Hi, Roger

I build a kernel version 3.8.0-generic download from [https://www.kernel.org/pub/linux/kernel](https://www.kernel.org/pub/linux/kernel), it worked, QuickSync is availabled. But when i transcoded only one stream, it take a high gpu utilization up to 50%, it’s only cost 10% normally.Maybe the ubuntu version problem or something else, i will try ubuntu 12.04.

As you mentioned, Windows provide a better support to Wowza quicksync, if it slao provide a better transcoding performance like picture quality than linux?

Thanks
