# Integrate Real time Audio video chat application with Company CRM system **URL:** \ **Category:** Wowza Streaming Engine\ **Tags:** webrtc\ **Created:** [May 25, 2020, 10:44pm UTC](https://community.wowza.com/t/integrate-real-time-audio-video-chat-application-with-company-crm-system/55240 "2020-05-25T22:44:52Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Biren\_Negi](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@Biren\_Negi](https://community.wowza.com/u/Biren_Negi)\ **Post date:** [May 25, 2020, 10:44pm UTC](https://community.wowza.com/t/integrate-real-time-audio-video-chat-application-with-company-crm-system/55240/1 "2020-05-25T22:44:52Z")
we trying to integrate Real time Audio video chat application with Company CRM system, Our CTO recommend us to Use [wowza media server](https://www.wowza.com/products/streaming-engine) for same and ask us to explore wowza setting and features, but after week i found wowza is kind of live and VOD of streaming Engine server, i just want to know what should be use case of media server, on Real time Audio video chat application i gone through the lot’s of blog and found most of the people use WebRTC for same but it has latency issue, is there any other protocols for Same ---
**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\ **Post date:** [June 2, 2020, 6:31pm UTC](https://community.wowza.com/t/integrate-real-time-audio-video-chat-application-with-company-crm-system/55240/2 "2020-06-02T18:31:18Z")
Hello @Biren Negi With WebRTC you can get in the sub 500ms range. I would suggest reaching out to a Wowza Sales Representative to discuss your workflow needs and how we can assist. [sales@wowza.com](mailto:sales@wowza.com) -JasonT