# Install error on windows 10 or 2003

**URL:** <https://community.wowza.com/t/install-error-on-windows-10-or-2003/46237>\
**Category:** Wowza Streaming Engine\
**Tags:** server-administration\
**Created:** [November 18, 2015, 12:55pm UTC](https://community.wowza.com/t/install-error-on-windows-10-or-2003/46237 "2015-11-18T12:55:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![luiz\_luiz](https://avatars.discourse-cdn.com/v4/letter/l/bb73d2/32.png) [@luiz\_luiz](https://community.wowza.com/u/luiz_luiz)\
**Post date:** [November 18, 2015, 12:55pm UTC](https://community.wowza.com/t/install-error-on-windows-10-or-2003/46237/1 "2015-11-18T12:55:17Z")

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Final installation error… I can’t run the service, tested with w2003 server and w10 home, java full updated!

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Wowza Streaming Engine Setup - Warning

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Problem running post-install step. Installation may not complete correctly

Error running cmd /Q /C “C:\Users\Luizj\AppData\Local\Temp\WSEtemp\getuser.bat”: ‘wmic’ nÆo ‚ reconhecido como um comando interno

ou externo, um programa operável ou um arquivo em lotes.

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OK

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**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\
**Post date:** [November 20, 2015, 12:17am UTC](https://community.wowza.com/t/install-error-on-windows-10-or-2003/46237/2 "2015-11-20T00:17:08Z")

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Hi,

Your Windows platform might not have wmic commands enabled.

Take a look at the [information provided here](https://msdn.microsoft.com/en-us/library/bb742610.aspx).

Please do test by downloading the latest installer file. Note that you should run the installer file with the ‘Run As Administrator’ option (right-click).

Daren