# I have 3 Dome cameras in 16:9 and 2 PTZ cameras in 4:3; The PTZ streams won't work on Apple devices, but do work everywhere else?

**URL:** <https://community.wowza.com/t/i-have-3-dome-cameras-in-16-9-and-2-ptz-cameras-in-4-3-the-ptz-streams-wont-work-on-apple-devices-but-do-work-everywhere-else/49026>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [June 20, 2017, 4:33pm UTC](https://community.wowza.com/t/i-have-3-dome-cameras-in-16-9-and-2-ptz-cameras-in-4-3-the-ptz-streams-wont-work-on-apple-devices-but-do-work-everywhere-else/49026 "2017-06-20T16:33:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Andrew\_Hayes](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andrew\_Hayes](https://community.wowza.com/u/Andrew_Hayes)\
**Post date:** [June 20, 2017, 4:33pm UTC](https://community.wowza.com/t/i-have-3-dome-cameras-in-16-9-and-2-ptz-cameras-in-4-3-the-ptz-streams-wont-work-on-apple-devices-but-do-work-everywhere-else/49026/1 "2017-06-20T16:33:33Z")

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I have 3 Dome cameras in 16:9 and 2 PTZ cameras in 4:3; The PTZ streams won’t work on Apple devices, but do work everywhere else?

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**Author:** ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)\
**Post date:** [July 4, 2017, 8:12pm UTC](https://community.wowza.com/t/i-have-3-dome-cameras-in-16-9-and-2-ptz-cameras-in-4-3-the-ptz-streams-wont-work-on-apple-devices-but-do-work-everywhere-else/49026/2 "2017-07-04T20:12:27Z")

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Hello Andrew,

With this issue, it would be best to create a [Support Request](https://www.wowza.com/support/open-ticket) and provide details in order to review logs, and possibly test the actual cameras if you agree.

Regards,

Mac