# Hung up on Sign In page for Streaming Engine Manager

**URL:** <https://community.wowza.com/t/hung-up-on-sign-in-page-for-streaming-engine-manager/43838>\
**Category:** Wowza Streaming Engine\
**Created:** [September 9, 2014, 2:46pm UTC](https://community.wowza.com/t/hung-up-on-sign-in-page-for-streaming-engine-manager/43838 "2014-09-09T14:46:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ed\_oconnell](https://avatars.discourse-cdn.com/v4/letter/e/c68b51/32.png) [@ed\_oconnell](https://community.wowza.com/u/ed_oconnell)\
**Post date:** [September 9, 2014, 2:46pm UTC](https://community.wowza.com/t/hung-up-on-sign-in-page-for-streaming-engine-manager/43838/1 "2014-09-09T14:46:43Z")

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Okay . . . I’m sure this has been covered before, but I couldn’t find it by pasting the text ‘To continue, enter the user name and password you entered during installation.’ into the search box.

I cannot get past this prompt on the Wowza Streaming Engine Manager URL. It has rejected every combination of user/pass I can think of.

The only user/pass I was prompted for when I set up the application was my admin login for my own machine, which allows me to install apps. That doesn’t work.

What is it looking for? Does anyone know? Can I get around this?

I can get files to play in the example folders, but I am trying to get further than that.

Thanks,

Ed

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [September 9, 2014, 3:26pm UTC](https://community.wowza.com/t/hung-up-on-sign-in-page-for-streaming-engine-manager/43838/2 "2014-09-09T15:26:48Z")

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Hello there and welcome to the Wowza support forum.

You can check what the password and user name are in the admin.password file located in [install-dir]/conf/admin.password.

It will look like this:

```auto
The admin.password file is looks like this:
# Admin password file (format [username][space][password][space][group])
#username password group|group
For the "group" entry use "admin|advUser"
So:
user pass admin|advUser

```

I hope this helps.

Salvadore