# How to solve wowza cloud streaming idle issue ?

**URL:** <https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [March 13, 2019, 3:47pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994 "2019-03-13T15:47:49Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![nirav\_patel](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nirav\_patel](https://community.wowza.com/u/nirav_patel)\
**Post date:** [March 13, 2019, 3:47pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/1 "2019-03-13T15:47:49Z")

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Hello Wowza,

I’m implementing a “paid wowza cloud streaming service” using “WowzaGoCoderSDK.framework” into my app and used wowza cloud rest API for creating, start, stop, state check streaming in my app.

My question is :

I will start streaming through API and response will  
**[“live\_stream”: {**

**state = starting;**

**}]**,

After I check the streaming status through API and response will be

**[“live\_stream”: {**

**"ip\_address" = “Stream IP Address”;**

**state = started;**

**}]**

but the streaming state is started than display this error every time.

**SDK Wowza State Error:-\> Status is idle, error is “An error occurred when trying to connect to host: [8c0a02.entrypoint.cloud.wowza.com](http://8c0a02.entrypoint.cloud.wowza.com)” (code = 15)**

How can I solve this issue?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [March 13, 2019, 8:18pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/2 "2019-03-13T20:18:54Z")

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Have you tried it with authentication turned on and off?

Also, did you configure your settings already to start the stream in Cloud like port, IP/ host address and stream name? If so, where did you do this?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [March 13, 2019, 8:26pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/3 "2019-03-13T20:26:14Z")

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Also. most likely, your DNS is not getting propagated fast enough for your api workflow. Check that the dns name you are using for your host is resolving (by sending a ping request); or use the ip\_address returned in your api response.

Let us know how it goes. Thanks

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**Author:** ![nirav\_patel](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nirav\_patel](https://community.wowza.com/u/nirav_patel)\
**Post date:** [March 14, 2019, 3:57pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/4 "2019-03-14T15:57:23Z")

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Hello Rose,

- I was only below parameter used to create new streaming this API

- API URL : [https://api.cloud.wowza.com/api/v1.3/live\_streams](https://api.cloud.wowza.com/api/v1.3/live_streams)

Parameter for create new streaming :  
“aspect\_ratio\_height”: 320,

“aspect\_ratio\_width”: 240,

“broadcast\_location”: “us\_west\_california”,

“encoder”: “wowza\_gocoder”,

“name”:“Stream\_Name”,

and authentication used for only video encodeing process.

But I’m used only audio broadcasting and Streaming paid wowza cloud service.

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**Author:** ![nirav\_patel](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nirav\_patel](https://community.wowza.com/u/nirav_patel)\
**Post date:** [March 14, 2019, 3:57pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/5 "2019-03-14T15:57:29Z")

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=\> I was used below parameter for goCoder Configure, by Live\_Stream API response

config.hostAddress = host address

config.portNumbe = 1935

config.application = application name

config.streamName = stream name

config.username = username

config.password = password

config.audioBitrate = 64000

config.audioSampleR = 44100

config.audioChannel = 2

config.videoEnabled = false

config.audioEnabled = true

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<div class="post-metadata">

**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [March 14, 2019, 4:32pm UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/6 "2019-03-14T16:32:41Z")

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So, you have video enabled to false. Are you trying to stream audio only then?

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**Author:** ![nirav\_patel](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nirav\_patel](https://community.wowza.com/u/nirav_patel)\
**Post date:** [March 15, 2019, 4:07am UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/7 "2019-03-15T04:07:51Z")

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Yes, I trying to only audio broadcasting/ Streaming

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**Author:** ![Muhamad\_Fitri](https://avatars.discourse-cdn.com/v4/letter/m/b3f665/32.png) [@Muhamad\_Fitri](https://community.wowza.com/u/Muhamad_Fitri)\
**Post date:** [June 14, 2022, 2:56am UTC](https://community.wowza.com/t/how-to-solve-wowza-cloud-streaming-idle-issue/52994/8 "2022-06-14T02:56:24Z")

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Hi Sir,

May i know if you finally resolve the issue?

I have a setup where i initially ingest a HLS stream to wowza to get RTMP output. This RTMP output will ingest to another stream. I already set the stream target and the connection is establish and manage to stream.

However, the stream always changed from “Active” to “waiting” status after some time and i need to disable n re-enable back the stream target to make it active. Do you have any idea how to set the stream run without change to waiting state?

Thank You
