# How to ​Connection rejected, exiting issue ? **URL:** \ **Category:** Wowza Developer Dojo\ **Created:** [March 11, 2019, 3:34pm UTC](https://community.wowza.com/t/how-to-connection-rejected-exiting-issue/52963 "2019-03-11T15:34:52Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![nirav\_patel](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nirav\_patel](https://community.wowza.com/u/nirav_patel)\ **Post date:** [March 11, 2019, 3:34pm UTC](https://community.wowza.com/t/how-to-connection-rejected-exiting-issue/52963/1 "2019-03-11T15:34:52Z")
Hello, I’m used wowza cloud paid service for audio broadcasting and streaming. I have one issue, first, I was started streaming using wowza cloud API after API success response than I will check stream status wowza API and wowza status API response in streaming status is started but return this 2 error “**Connection rejected, exiting" and "\*\*\*\*Status is idle , error is “An error occurred when trying to connect to host: [23356b.entrypoint.cloud.wowza.com](http://23356b.entrypoint.cloud.wowza.com)” (code = 15)**” 1 ) Streaming start API response. **[https://api.cloud.wowza.com/api/v1.3/live\_streams/vbnmk2sy/start](https://api.cloud.wowza.com/api/v1.3/live_streams/vbnmk2sy/start) Response : [“live\_stream”: {** **state = starting;** **}]** 1. streaming status API response : **[https://api.cloud.wowza.com/api/v1.3/live\_streams/vbnmk2sy/state](https://api.cloud.wowza.com/api/v1.3/live_streams/vbnmk2sy/state) Response : [“live\_stream”: {** **"ip\_address" = “35.200.229.211”;** **state = started;** **}]** Display error : **Connection rejected, exiting** **SDK Wowza State Error :-\> Status is idle , error is “An error occurred when trying to connect to host: [23356b.entrypoint.cloud.wowza.com](http://23356b.entrypoint.cloud.wowza.com)” (code = 15)** **How to Solve this 2 issue?** ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [April 1, 2019, 6:20pm UTC](https://community.wowza.com/t/how-to-connection-rejected-exiting-issue/52963/2 "2019-04-01T18:20:57Z")
The error ‘Connection Time Out’ indicates that the encoder can not connect to Wowza Streaming Cloud. I would try several things - Wowza Streaming Cloud is started and accessible - Use Wowza Streaming Cloud Manager to see if you can login and see everything is working as expected - Instead of a hostname use an IP address - DNS may not be working - Have you enabled/installed a new firewall ? Perhaps allowing port 1935 is required.