# How do configure wowza to use dongle license? **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [July 27, 2020, 7:52am UTC](https://community.wowza.com/t/how-do-configure-wowza-to-use-dongle-license/55639 "2020-07-27T07:52:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Uzi\_Mishan](https://avatars.discourse-cdn.com/v4/letter/u/e68b1a/32.png) [@Uzi\_Mishan](https://community.wowza.com/u/Uzi_Mishan)\ **Post date:** [July 27, 2020, 7:52am UTC](https://community.wowza.com/t/how-do-configure-wowza-to-use-dongle-license/55639/1 "2020-07-27T07:52:55Z")
My network is not connected to the internet, we purchase a dongle with the license. how do I configure it? ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [July 27, 2020, 10:50pm UTC](https://community.wowza.com/t/how-do-configure-wowza-to-use-dongle-license/55639/2 "2020-07-27T22:50:40Z")
Did you purchase it directly from Wowza? We don’t see an order under the email address you are using for the forums here. I will not share any of your private account info here in the forums to protect your privacy, so you’ll need to email [sales@wowza.com](mailto:sales@wowza.com). Thanks! ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [July 27, 2020, 10:47pm UTC](https://community.wowza.com/t/how-do-configure-wowza-to-use-dongle-license/55639/3 "2020-07-27T22:47:02Z")
Thanks for reaching out @Uzi Mishan, when you received the dongle, did you reply to the ticket to confirm you received it? If yes, you should have received instructions via e-mail with the Excel license file attached. Did you get the file yet? If not, you need to send a confirmation they received the dongle. You can also email [sales@wowza.com](mailto:sales@wowza.com) if you have any issues finding it in your email. Sometimes customers have needed to check their spam box to see our emails…