# HLS playback Troubles (bug)

**URL:** https://community.wowza.com/t/hls-playback-troubles-bug/45993
**Category:** Wowza Streaming Engine
**Created:** [October 1, 2015, 1:08am UTC](https://community.wowza.com/t/hls-playback-troubles-bug/45993 "2015-10-01T01:08:44Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Zubair\_Askhabov](https://avatars.discourse-cdn.com/v4/letter/z/7ea924/32.png) [@Zubair\_Askhabov](https://community.wowza.com/u/Zubair_Askhabov)
#### Post date: [October 1, 2015, 1:08am UTC](https://community.wowza.com/t/hls-playback-troubles-bug/45993/1 "2015-10-01T01:08:44Z")

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Hello,

I get a problem with a HLS stream playback - the direct link is playlist.m3u8. If i add the url to iPhone Safari it’s just will try to connect 3 time, my play button will jump at the top of screen a few moments later, will be crossed.

But if i will get the chunklist from the playlist file - it will run smoothly with no problem.

What can be wrong with a server?

The screen preview:

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<div class="post-metadata">

### Author: ![Zubair\_Askhabov](https://avatars.discourse-cdn.com/v4/letter/z/7ea924/32.png) [@Zubair\_Askhabov](https://community.wowza.com/u/Zubair_Askhabov)
#### Post date: [October 1, 2015, 5:11pm UTC](https://community.wowza.com/t/hls-playback-troubles-bug/45993/2 "2015-10-01T17:11:27Z")

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With a Wireshark i found some interesting details, seems like iphone just doesn’t SEND request to get media.ts fiels ☹

Here a jpg log from a wireshark TCP Follow stream.

If u will put some guess by codec or streaming server version - it doesn’t matter, the streams was also switched between these two - the results the same, smt my in iphone safari?

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### Author: ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [October 6, 2015, 8:05am UTC](https://community.wowza.com/t/hls-playback-troubles-bug/45993/3 "2015-10-06T08:05:15Z")

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Hello there. You said

> the direct link is playlist.m3u8

The URL you use to play the stream should take this format:

```auto
http://[wowza-ip-address]:[port-number]/[live-application-name]/[stream-name]/playlist.m3u8
for example
http://[wowza-ip]:1935/live/myStream/playlist.m3u8

```

Regards,

Salvadore
