# HLS Cannot download .m3u8 playlist file **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [May 26, 2016, 6:34pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034 "2016-05-26T18:34:42Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Nikon\_Abramov](https://avatars.discourse-cdn.com/v4/letter/n/9f8e36/32.png) [@Nikon\_Abramov](https://community.wowza.com/u/Nikon_Abramov)\ **Post date:** [May 26, 2016, 6:34pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/1 "2016-05-26T18:34:42Z")
Hello friends, something really really fishy is going over here, I have setup one origin/loadbalancer server and a edge server, the RTMP streams work as they should pretty good, although when I try to get the m3u8 playlist file from a URL like this: [HTML][http://37.203.209.34:1935/share/](http://37.203.209.34:1935/share/)_definst_/test/playlist.m3u8[/HTML] it only shows this:[HTML]Wowza Streaming Engine 4 Monthly Edition 4.4.1 build17882[/HTML] and no .m3u8 file is downloaded, I will attach some printscreens too of the application setup: Origin: ![](https://i.imgur.com/SzDWgZH.png) Edge: ![](https://i.imgur.com/nDFylGG.png) Please if someone can help me I really appreciate it! Thanks, Nikon ---
**Author:** ![Nikon\_Abramov](https://avatars.discourse-cdn.com/v4/letter/n/9f8e36/32.png) [@Nikon\_Abramov](https://community.wowza.com/u/Nikon_Abramov)\ **Post date:** [May 27, 2016, 10:09am UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/2 "2016-05-27T10:09:13Z")
Can someone help me please? I cannot understand whats wrong with the configuration. ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [May 27, 2016, 1:40pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/3 "2016-05-27T13:40:53Z")
Hello there and welcome to the Wowza support forum. Have you tried including the stream name in the url? For example: ```auto http://37.203.209.34:1935/share/_definst_/test/myStream/playlist.m3u8 ``` Regards, Salvadore ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [May 27, 2016, 2:40pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/4 "2016-05-27T14:40:42Z")
Okay, yes sorry for the mix up. If that is the case then are you testing this URL in an iOS device? Salvadore ---
**Author:** ![Paul\_Shields](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/paul_shields/32/390_2.png) [@Paul\_Shields](https://community.wowza.com/u/Paul_Shields)\ **Post date:** [June 7, 2016, 3:39pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/5 "2016-06-07T15:39:25Z")
Hi, That is an HLS URL, which is only playable natively in Safari browsers on OSX/iOS. If you enter that URL in a browser on a Windows PC then it will simply download the playlist.m3u8 file. I was able to play [http://37.203.209.34:1935/share/_definst_/test/playlist.m3u8](http://37.203.209.34:1935/share/_definst_/test/playlist.m3u8) using VLC. It was also playable using the [JWPlayer Stream Tester](http://demo.jwplayer.com/stream-tester/) on other browsers/OS’s (untick “Attempt to render in HTML5” first), Paul ---
**Author:** ![Nikon\_Abramov](https://avatars.discourse-cdn.com/v4/letter/n/9f8e36/32.png) [@Nikon\_Abramov](https://community.wowza.com/u/Nikon_Abramov)\ **Post date:** [May 27, 2016, 12:12pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/6 "2016-05-27T12:12:42Z")
> Hello there and welcome to the Wowza support forum. > > Have you tried including the stream name in the url? For example: > > ```auto > http://37.203.209.34:1935/share/_definst_/test/myStream/playlist.m3u8 > > ``` > > Regards, > > Salvadore Thank you for the reply, but I think the URL is ok, because the “share” is the app and “teste” is the stream name. Or is it wrong?😕 ---
**Author:** ![Nikon\_Abramov](https://avatars.discourse-cdn.com/v4/letter/n/9f8e36/32.png) [@Nikon\_Abramov](https://community.wowza.com/u/Nikon_Abramov)\ **Post date:** [May 27, 2016, 12:54pm UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/7 "2016-05-27T12:54:28Z")
> Okay, yes sorry for the mix up. If that is the case then are you testing this URL in an iOS device? > > Salvadore Well I didn’t but I should be able to download the playlist file to the PC right? Because it does not generate the .m3u8 file. ---
**Author:** ![Jany\_Henry](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Jany\_Henry](https://community.wowza.com/u/Jany_Henry)\ **Post date:** [May 27, 2017, 9:26am UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/8 "2017-05-27T09:26:33Z")
I use Allavsoft to download M3U8 videos to MP4, AVI, MOV, WMV, MP3 etc. Here is the easy guide [http://www.allavsoft.com/how-to/m3u8-downloader.html](http://www.allavsoft.com/how-to/m3u8-downloader.html) ---
**Author:** ![Kaylee\_Cool](https://avatars.discourse-cdn.com/v4/letter/k/bc8723/32.png) [@Kaylee\_Cool](https://community.wowza.com/u/Kaylee_Cool)\ **Post date:** [January 13, 2021, 8:21am UTC](https://community.wowza.com/t/hls-cannot-download-m3u8-playlist-file/47034/9 "2021-01-13T08:21:05Z")
I use [M3U8 Player](https://www.5kplayer.com/video-music-player/m3u8-player.htm) to download or live stream m3u8 directly. Actually, live streaming is a better way than downloading which will occupy storage.