# help with ip camera IPC-HFW4300S

**URL:** <https://community.wowza.com/t/help-with-ip-camera-ipc-hfw4300s/281>\
**Category:** Wowza Streaming Engine\
**Created:** [June 24, 2014, 3:25am UTC](https://community.wowza.com/t/help-with-ip-camera-ipc-hfw4300s/281 "2014-06-24T03:25:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [June 24, 2014, 3:25am UTC](https://community.wowza.com/t/help-with-ip-camera-ipc-hfw4300s/281/1 "2014-06-24T03:25:55Z")

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i have an ip camera model IPC-HFW4300S i cant seem to get wowza to talk to it, i am noticing whenever i try to connect using vlc directly to the camera is ALWAYS asks for a user name and password. is there a place to put this into the wowza config files?

when i star the connect using the streaming manager it says its connected but i cant get the stream out of wowza,

also is there a way to make sure if the camera restarts that wowza will automatically reconnect to it?

any help would be appreciated

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**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\
**Post date:** [June 23, 2014, 10:16pm UTC](https://community.wowza.com/t/help-with-ip-camera-ipc-hfw4300s/281/2 "2014-06-23T22:16:29Z")

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Hi,

You can specify the username and password for the camera as part of the URL that you place ith the Stream File:

```auto
rtsp://user:password@camera-ip-address/rest-of-url

```

To ensure that the stream restarts when Wowza restarts, follow this guide

on [How to start streams at server startup.](https://www.wowza.com/docs/how-to-start-streams-at-server-startup)

Daren

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**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [June 25, 2014, 2:17am UTC](https://community.wowza.com/t/help-with-ip-camera-ipc-hfw4300s/281/3 "2014-06-25T02:17:30Z")

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[duplicate](http://community.wowza.com/t/-/282)

Thanks for the update

Richard

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**Author:** ![zac\_adams](https://avatars.discourse-cdn.com/v4/letter/z/a3d4f5/32.png) [@zac\_adams](https://community.wowza.com/u/zac_adams)\
**Post date:** [June 24, 2014, 5:46pm UTC](https://community.wowza.com/t/help-with-ip-camera-ipc-hfw4300s/281/4 "2014-06-24T17:46:10Z")

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thanks that worked BUT the stream seems to keep freezing its very jerky even on a 720 frame size. i have 300 MB fiber here so bandwidth isnt an issue , the load player runs fine, any advice on what to look for to fix this?