# hello, my license key is expired, why?

**URL:** <https://community.wowza.com/t/hello-my-license-key-is-expired-why/53617>\
**Category:** Wowza Streaming Engine\
**Created:** [July 8, 2019, 4:21pm UTC](https://community.wowza.com/t/hello-my-license-key-is-expired-why/53617 "2019-07-08T16:21:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jin\_hjun](https://avatars.discourse-cdn.com/v4/letter/j/76d3ee/32.png) [@jin\_hjun](https://community.wowza.com/u/jin_hjun)\
**Post date:** [July 8, 2019, 4:21pm UTC](https://community.wowza.com/t/hello-my-license-key-is-expired-why/53617/1 "2019-07-08T16:21:35Z")

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my stream license key is expired.

it because of i didn’t put in my payment account.

now i did it, but i still can’t use my license key…

can you try check about it?

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<div class="post-metadata">

**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [July 8, 2019, 11:22pm UTC](https://community.wowza.com/t/hello-my-license-key-is-expired-why/53617/2 "2019-07-08T23:22:31Z")

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Is it working now @jin hjun? You may have reached out to us over the holiday weekend when not all of us were working.