# Having issues with closed captions coming in as only 2 characters on Vimeo Live Streaming with iCap492 to Wowza ClearCaster

**URL:** <https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729>\
**Category:** Wowza ClearCaster Pro\
**Created:** [August 14, 2020, 8:15pm UTC](https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729 "2020-08-14T20:15:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jack\_Headley](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@Jack\_Headley](https://community.wowza.com/u/Jack_Headley)\
**Post date:** [August 14, 2020, 8:15pm UTC](https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729/1 "2020-08-14T20:15:54Z")

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I’m having issues with closed captions coming in as only 2 characters on Vimeo Live Streaming with iCap492 to Wowza ClearCaster.

No issues with Youtube and at one point yesterday during a test it worked fine. No changes made.

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [August 14, 2020, 8:29pm UTC](https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729/2 "2020-08-14T20:29:46Z")

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Sorry you’re having issues with that @jack headley. Our ClearCaster manager is out today on PTO, but you have the option to reach out to support if you have a plan for your account or you can submit a free support ticket where an engineer will take a closer look at why this is happening. They took a quick peek at your post and said it would require some testing. You can submit one here:

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

In the meantime, I can share with you this pdf with Wowza and iCAP examples from EGG.

[https://www.wowza.com/blog/add-live-captioning-to-your-wowza-streaming-engine-streams-with-icap-falcon](https://www.wowza.com/blog/add-live-captioning-to-your-wowza-streaming-engine-streams-with-icap-falcon)

\*\*\*Scroll down to the link for “specific instructions”…

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**Author:** ![Jason\_Hatchett](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hatchett/32/391_2.png) [@Jason\_Hatchett](https://community.wowza.com/u/Jason_Hatchett)\
**Post date:** [August 15, 2020, 7:44pm UTC](https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729/3 "2020-08-15T19:44:18Z")

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Have you ensured that you are sending CEA608 on that device?

I see that it can send both CEA708 and CEA608 but the ClearCaster only uses CEA608