# Have 3.X Media Server Licenses - No 3.x Installer available

**URL:** <https://community.wowza.com/t/have-3-x-media-server-licenses-no-3-x-installer-available/42964>\
**Category:** Wowza Streaming Engine\
**Created:** [May 7, 2014, 12:08pm UTC](https://community.wowza.com/t/have-3-x-media-server-licenses-no-3-x-installer-available/42964 "2014-05-07T12:08:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Rameez\_Rahim\_M](https://avatars.discourse-cdn.com/v4/letter/r/ecd19e/32.png) [@Rameez\_Rahim\_M](https://community.wowza.com/u/Rameez_Rahim_M)\
**Post date:** [May 7, 2014, 12:08pm UTC](https://community.wowza.com/t/have-3-x-media-server-licenses-no-3-x-installer-available/42964/1 "2014-05-07T12:08:03Z")

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Hi

We have Ordered Wowza, while it was Media Server 3.

But by the time we recieved the Liceses, Streaming Engine 4 is released and we are not able to download the 3.X media now.

Please help us to either download the 3.5.2 installer or upgrade our 3.X License keys to 4.X.

Licenses:

Wowza Media Server 3 Perpetual Edition

Wowza Media Server 3 Perpetual Edition - Transcoder AddOn (1 ch)

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**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\
**Post date:** [May 6, 2014, 10:50pm UTC](https://community.wowza.com/t/have-3-x-media-server-licenses-no-3-x-installer-available/42964/2 "2014-05-06T22:50:41Z")

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Hi,

Information about how to get your FREE upgrade to the new Wowza Streaming Engine 4.0 version is [available here.](https://www.wowza.com/products/streaming-engine/upgrade)

Since you are a perpetual edition license holder, see the above link for the upgrade process. For questions about receiving your version 4.0 license, please contact billing@wowza.com.

You will need to do a full install to upgrade to Wowza Streaming Engine 4.0. The full installer is [available for download here.](https://www.wowza.com/pricing/installer)

Daren

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**Author:** ![Richard\_Glaser](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@Richard\_Glaser](https://community.wowza.com/u/Richard_Glaser)\
**Post date:** [October 8, 2014, 11:27am UTC](https://community.wowza.com/t/have-3-x-media-server-licenses-no-3-x-installer-available/42964/3 "2014-10-08T11:27:03Z")

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Hello:

I need to get the a Wowza Streaming Server up asap and need to get the 3.6.4 installers. Where can I download them?

After I get the server up I will investigate upgrading to version 4.x and setup a test server.

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**Author:** ![Zoran](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/zoran/32/385_2.png) [@Zoran](https://community.wowza.com/u/Zoran)\
**Post date:** [October 8, 2014, 10:21pm UTC](https://community.wowza.com/t/have-3-x-media-server-licenses-no-3-x-installer-available/42964/4 "2014-10-08T22:21:15Z")

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Hi,

The Wowza 3.\* installers are no longer available for download. Please contact the Billing department ([billing@wowza.com](mailto:billing@wowza.com)) for any available options.

Zoran